Spigen's e-Commerce Website Operator is responsible for managing and enhancing our online presence by overseeing product listings, inventory management, and brand communication campaigns. This role requires a blend of technical proficiency, creativity, and strategic thinking to ensure optimal website performance, effective inventory management, and successful marketing initiatives.
Job Duties
[Site Content Management]
Reproduce listing creation and modification from A-Z (product listings, collection pages, banners, descriptions, etc)
Identify and distinguish front and backend connection
Troubleshoot and fix errors during listing upload
Suggest new content ideas by following trends and analyzing competitor contents
Contribute to creation/compilation information (description, bullet points, etc.) for a range of products
[Inventory Management]
Update daily inventory
Monitor stock at SQ inventory and identify requirements for stock replenishment
Submit routine requests for stock replenishment without supervision
Communicate with operators in charge of products to understand new product manufacturing and lead time
Review and adjust inventory forecasting
Monitor overall inventory health and drive initiatives to ensure optimum inventory availability at all times
Complete additional tasks requested by other teams for inventory health (Overstock, listing updates, etc)
[Brand Communication & Campaigns]
Support in planning and executing all email marketing campaigns
Communicate with corresponding teams to plan, manage, update, execute necessary campaigns and all its components
Collaborate with social team for possible campaigns to maximize brand exposure
Write effective preview text and subject lines using best practices
Build and maintains email lists
Support in creating email / SMS marketing automation and workflows
Understand all necessary functions of Klaviyo platform to deliver performance
Understand the P2M project process and each of the design projects' goal to plan effective campaigns
Plan, create, and manage PPC campaigns across a variety of channels
Optimize bidding at keyword, placement, device, geographic, demographic, and other levels
Implement meta-descriptions / alt-texts on website contents for web exposure & drive traffic
Researches how to improve SEO by diving into customer research
Research strategic long and short-form keywords to be included in brand content to achieve a higher search engine ranking
Monitor results to ensure pages are populating in relevant / important keywords
Skills
Some familiarity of shopify management
Excellent written and verbal communication skills
Ability to multi-task in a high-paced environment
Excellent analytical skills
Attention to detail
Time management skills with a proven ability to meet deadlines
Intermediate knowledge and skill in Microsoft Office, Google Suite, or related internet software
Requirements
U.S. work authorization required
New employees to Spigen Inc, will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
Work Hours
8 AM - 5 PM
Monday - Friday
Benefits
Insurance: Medical, Dental, Vision, and Life
401(k) plan up to 6% (eligible after 1 year of employment)
Paid Time Off up to 10 days
Paid Sick Leave: 10 days
Lunch provided
Employee discount
Able to hybrid work (eligible after the completion of a 90-day probationary period)