TECHEAD is celebrating over thirty-five years of incredible heritage, talent, and accomplishments! To learn more about TECHEAD, visit us at TECHEAD.com or on Glassdoor.
Enterprise Operations Center Analyst
On-site
Wednesday-Friday 6:30am to 6:30pm (one Saturday per month same hours)
Local Candidates Only
Richmond, VA
Top Skills:
- Network Operations Center Experience
- Basic knowledge of IT Networking and telecommunications.
- IT network and telecommunications applications experience required.
- Understanding/Working Knowledge of IP Networks
- Network Monitoring Experience
- Experience with Telecommunications Transport Infrastructure.
Preferred Background Type:
Network Operations Center Experience, Data Network Analysts, etc.
Education/Certifications
Two-year technical degree desired. Not required, but preferred.
Other Requirements:
- Basic knowledge of IT Networking and telecommunications.
- Demonstrates timely and effective response to customer and team member needs.
- Ability to work on enterprise systems and equipment.
- Ability to analyze multiple alarm systems and trouble reports.
- Ability to perform remote maintenance of enterprise equipment.
- Strong aptitude for technical understanding.
- Ability to interact with various departments, and internal and external customer groups, to perform necessary t-telecommunications work.
- Awareness of customer requirements, with emphasis on major initiatives.
- Ability to set priorities.
- Ability to respond effectively to diverse demands.
- Ability to provide personal availability and maintain rotation on call status.
- Ability to lift 45 pounds.
- Ability to see and distinguish between colors.
- Ability to work shift rotations.
TECHEAD's mission is to make our on-site associates successful by placing them in the right environment so they can grow and prosper. How we treat and respond to our clients and employees is a reflection of who we are and makes us stand out from the rest. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. We won't strive for anything less.
TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
For more information on TECHEAD please visit www.techead.com.