As a Sr. Salesforce Developer with expertise in Service Cloud, and Sales Cloud, you will play a critical role in the design, development, and maintenance of our client's Salesforce ecosystem. Must have experience in working with globally distributed teams and agile delivery. You will collaborate with cross-functional teams to implement and optimize solutions that enhance customer experiences, streamline operations, and drive business growth.
Key Responsibilities:
Salesforce Development: Lead the design and development of customized solutions on the Salesforce platform using Apex, Lightning Components, Visualforce, and other technologies.
Project Management: Experience with estimation and planning and Agile methodologies
Experience Cloud: Implement and enhance the Experience Cloud (formerly Community Cloud) to create seamless digital experiences for customers, partners, and employees.
Service Cloud: Design and configure Service Cloud solutions to optimize customer support processes, including case management, knowledge management, and integration with other systems.
Marketing Cloud: Leverage Marketing Cloud to create and execute personalized marketing campaigns, surveys, email automation, and customer journey mapping.
Integration: Develop and maintain integrations between Salesforce and other business-critical systems, ensuring data consistency and smooth workflow processes.
Code Review: Perform code reviews to ensure best practices, maintain code quality, and mentor junior developers.
Documentation: Create and maintain technical documentation, including system architecture, design specifications, and release notes.
Technical Support: Provide technical support and troubleshoot issues related to Salesforce implementations.
Stay Current: Stay updated on Salesforce best practices, new features, and industry trends to recommend and implement innovative solutions.
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred).
Salesforce certifications, such as Salesforce Certified Platform Developer II, Salesforce Certified Service Cloud Consultant, Salesforce Certified Marketing Cloud Email Specialist, and Salesforce Certified Experience Cloud Consultant.
Minimum of 8 years of experience as a Salesforce Developer, with a strong track record of successful project implementations.
Proficiency in Salesforce development tools, including Apex, Visualforce, Lightning Components, and Salesforce CLI.
Experience with Salesforce Experience Cloud, Service Cloud, and Marketing Cloud is required.
Strong understanding of Salesforce data models, security models, and best practices.
Ability to work collaboratively in a team environment and effectively communicate technical concepts to both technical and non-technical stakeholders.
Experience with Agile methodologies and tools
Excellent problem-solving skills and a commitment to delivering high-quality solutions