To Apply Visit: https://www.calopps.org/atherton/job-20545912
Definition
To provide responsible professional, administrative support in Town-wide programs; to provide highly responsible customer service to guests and perform a variety of office management duties related to the Administrative/Town Center front counter and contract post-office and services; to manage various projects; and to assist in office management functions.
Class Characteristics
Receptionist/Clerk: The Receptionist will greet, assist, and provide direction and information to clients, visitors, and other guests of the organization. Provide assistance with the contract Post-Office, including managing supplies, customer transactions, and other services. Perform a range of other office management support activities including mailing, printing, record keeping, and other special projects.
Examples of Duties (Illustrative Only) • Provide general administrative support to the City Manager's Office. • Drafts and maintains complete and complex departmental records. • Maintains files and filing systems in accordance with departmental policies and procedures. • Identifies, reviews, and files various types of materials; conducts research related to materials as needed. • Transfers information from reports, files, and other documents into prepared master code sheets, ledgers, journals, and other recordkeeping systems. • May issue licenses, permits, certificates. • Writes other legal or professional documents in accordance with organizational needs. • Calculates, prepares, issues, and/or submits bills, invoices, and other payment records for billable documents or services. • Performs other clerical tasks as needed, which may include management of mail, management of office supplies, operation of office equipment, and typing. • Performs other duties as assigned.
Minimum Qualifications
Knowledge of: • Excellent verbal communication skills. • Excellent interpersonal and customer service skills. • Basic understanding of administrative and clerical procedures and systems. • Proficient with Microsoft Office Suite or related software.
Ability To: • Excellent verbal and written communication skills. • Excellent organizational skills and attention to detail. • Ability to create and maintain complex files and written documents. • Thorough understanding of office practices and procedures; knowledge of or ability to quickly learn any applicable departmental or organizational rules and regulations. • Ability to type at least 45 WPM. • Ability to operate a calculator or ten-key by touch. • Extremely proficient with Microsoft Office Suite or related software.
Education and Experience:
Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: