We are seeking an Administrative Assistant to join our team located in Tinley Park, Illinois. As an Administrative Assistant, you will be responsible for a range of tasks including answering calls, maintaining customer records, and providing support to the sales team. This role requires proficiency in Microsoft Office suite and excellent customer service skills.
Responsibilities • Efficiently manage inbound and outbound calls ensuring customer inquiries are resolved promptly • Perform data entry tasks and maintain accurate customer records • Manage email correspondence and schedule appointments as necessary • Provide support to the sales team, assisting with customer service and sales-related tasks • Assist in filing and organizing office documents and records • Contribute to team efforts by accomplishing related tasks as needed • Maintain a professional and positive demeanor while interacting with customers and team members • Ensure customer satisfaction by providing excellent customer service at all times.
Requirements • Proficiency in Microsoft Office Suite including Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Outlook • Ability to handle both inbound and outbound calls • Experience in customer service, with a focus on delivering high-quality service • Strong data entry skills with attention to detail and accuracy • Excellent written communication skills for email correspondence • Strong organizational skills and ability to multitask • Ability to work well in a team and contribute to a positive work environment.