This opportunity will supporting our client as it establishes and implements the strategy around business platforms, including but not limited to the Field Service Management (FSM), Enterprise Resource Planning (ERP), Human Capital Management (HCM), and Customer Relationship Management (CRM) tools. The intent is to transition operating companies and branches onto platforms in a strategic manner that optimizes and expedites value capture as well as minimizes disruption to the business. This program will also encompass legal entity rationalization and shared services establishment discussions as necessary to facilitate the system and platform moves. The scope of the program includes both business transformation and technology across the company in several phases over the next 2-3 years
Position Summary:
This business analyst will specifically provide support for the key stakeholders across the organization, including being accountable for identifying, organizing, and clarifying business requirements clearly, and concisely with defined goals and outcomes agreed upon between program stakeholders. This position will work closely with the Project Manager and team to engage stakeholders across operating companies, corporate functions, and vendor partners to successfully deliver project objectives and outcomes.
Summary of Responsibilities:
This leader is accountable for documenting business and technical requirements across business and technical teams (internal and external), ensuring the project goals are delivered. The BA is responsible for defining "as is" and "to be" business processes and producing use cases, value stream maps, user stories, test cases, and other documentation as appropriate. They will identify gaps between current and future state. Additionally, the BA will assist in leading testing to ensure adherence to SOX & SDLC compliance requirements.
Critical Responsibilities include:
Facilitates, creates, and refines business requirements, user stories, and documents detailing acceptance criteria of key program stakeholders.
Documents complex business processes and IT system interactions as part of the requirement elicitation process.
Assesses the impact of, and manages all requirements changes throughout the program lifecycle.
Collaborates with various internal and external team members to deliver agreed-upon business requirements.
Document key stakeholders and persona impacts for training and change management activities.
Collaborates with others responsible for the application, design, testing, and implementation of solutions; works with key stakeholders to ensure the solution meets acceptance criteria.
Adhere to the established business analysis approach, including tasks and deliverables based on the project and delivery methodology.
Requirements Analysis and Documentation.
Effectively communicate with various teams and stakeholders to capture requirements and convert them to technical requirements as necessary.
Facilitate collaborative sessions (in-person and/or virtual) with large and diverse stakeholders to drive requirements discovery, analysis, and review.
Analyze and document the scope of the business solution using enterprise-standard requirements methodology.
Build and maintain a repository of reusable requirements documentation to support future initiatives, following the enterprise standards.
Other duties as needed or assigned.
Skill Set Requirements:
Minimum 3+ years of Business Analyst experience
Prior experience projects involving workstream management and process improvement.
Bachelor's degree in business administration, information technology, or a related field preferred.
Extensive Experience with tools such as Oracle, Visio, and Microsoft Teams.
Proven experience collecting and managing business needs and requirements.
Proven success documenting business needs and requirements with a diverse group of stakeholders and delivering well-written use cases and/or user stories that can be tied directly to technical design and test documents.
Ability to review design documentation and test cases to ensure alignment and coverage of all requirements.
Experience defining process flow diagrams.
Ability to collect, manage and quantify requirement change requests.
Experience leading testing preferred.
Experience working in a hybrid delivery model that spans time zones.
Strong attention to detail and organization skills.
Benefit offerings: medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Pay Rate: $60-70/hr
Applicants must be authorized to work for any employer in the U.S. Our client is unable to sponsor or take over sponsorship of an employment Visa at this time.