Quality Assurance Change Management Administrator at Sterigenics U.S., LLC in Oak Brook, Illinois

Job Description:

Reporting to the Corporate Quality Assurance Manager, this position will administer the Sterigenics Change Control process, with ownership and periodic review of the automated system. The role will be responsible for scheduling, holding, and running the steering committee meetings, along with follow up and support to the Change Records (CR) owners in the opening and closing of the CR. Will manage user access to the organization's Change Management SharePoint library, maintain the Change Management Dashboard and Change Request log, ensure visibility to top management of the entire Change Control process and train new and existing users on the change management process.

Duties and Responsibilities

• Create and maintain user accounts within MasterControl program.
• Add and terminate user accounts as needed to keep the database up to date.
• Monitor user access and ensure that all permissions are up to date.
• Provide support to end-users for MasterControl and SharePoint-related issues.
• Collaborate with other members of the IT team to resolve issues.
• Ensure that all SharePoint sites meet quality standards.
• Schedule and prepare the Change Management Steering Committee meetings.
• Maintenance of the Change Management Dashboard and Change Request Log.
• Perform software periodic reviews on the automated CR form in SharePoint.
• Follow up with CR Owners to ensure timely completion and closure of the change records.

Supervision Given

• Directly Supervised by the Oak Brook Corporate Quality Assurance Manager.

Education, Experience, & Skill Required

• Bachelor's degree preferred, minimum High School Diploma or GED.
• Courses in Computer Science or a related field a plus
• Three (3) years of Quality Systems experience required.
• Familiarity with SharePoint and its functionality.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and ability to troubleshoot issues.

Training Required

• Must complete one on one training on "SharePoint Admin Support for Automated Change Control."
• Software Validation
• Good Documentation Practices
• General infrastructure that includes securities
• Change Management

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. Sterigenics U.S. LLC takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.

VEVRAA Federal Contractor