The Field Applications Engineer (FAE) works closely with the Cannon North Americas Sales team and directly with customer engineers to recommend products and technical solutions for new design applications. The FAE will engage with the customers’ engineering team to identify system design requirements, unmet technical challenges and lead the solution development to meet the customer’s needs. The FAE will lead the technical identification and product development, coordinating activities with internal team functions including sales, product management, engineering, and operations to ensure success from concept through production. The FAE will provide design solutions, models, and technical proposals and prototypes acting as the lead engineering point of contact with the customer to secure new designs.
The FAE will report to the Senior Product Manager for Transportation & Industrial North America.
Responsibilities
Provide product and technical solutions capability presentations to customers
Primary point of contact between customer engineering and internal cross functional team
Manage and coordinate multiple activities related to Sales, Engineering, Product Management and Operational support
Build relationships with customer technical community to:
Identify technical requirements of new designs
Understand technical market trends and identify product expansion opportunities
Capture Voice of Customer
Develop and present technical solutions to capture new design wins
General engineering product set up, design and management including the design of new components and assemblies
Qualifications
Bachelor’s degree in Mechanical or Electrical Engineering, Connector design engineering experience (10+ years) will be considered in lieu of degree.
5+ years of related industry experience, connector design.
Strong understanding of connector, cable and system design and manufacturing
Demonstrated ability to directly manager customer engagements including excellent written and oral communication skills
Self-motivated and ability to work independently with minimal direction
Team player with demonstrated leadership skills working across functional departments
Organizational skills to anticipate, prioritize, plan, organize to meet and exceed strategic objectives with relentless focus on customer satisfaction
The ability to travel periodically (up to 40%)
Preferred:
Experience in the Transportation & Industrial markets (Rail, Heavy Vehicles, Energy)
Experience in Harsh Environment Circular Connectors, Electrical Cabling, High Power or High-Speed Data transfer a plus
Knowledge in the use of high-performance thermoplastics, aluminums and copper alloys and the manufacturing requirements needed to utilize them