Academic Success Coordinator I at University of Houston - Downtown in Houston, Texas

Job Description:

This position may be eligible for Hybrid Work, working remotely for up to one day per week after the initial 90 days of employment.

Salary Range: $43,001/year or higher, commensurate with experience and/or education

JOB SUMMARY

The Academic Success Coordinator I provides proactive and holistic academic and career advising to prospective, new, transfer, continuing, and re-admitted students in assigned caseload.

DUTIES

• Provides academic advising to all new and returning students and develops individualized programs of study for each student


• Creates official degree plans for current students and meets with prospective students to help provide unofficial academic planning


• Advises students in career exploration, networking, and job-seeking strategies and promotes career fairs for internships and job searches


• Provides preliminary evaluation of transcripts and submits articulation requests for the respective college


• Serves as a student advocate and assists students by making appropriate referrals to financial aid, Student Business Services, Learning Support, Counseling Services, and other campus services


• Maintains continuous communication with students via email, telephone, and in person. Runs communication campaigns in venues, such as EAB, and supports efforts with the Early Alert, and Mid-term grades for assigned caseload


• Trains students on how to use advising tools, degree audits, and course prerequisites and serves students on academic probation


• Supports retention and timely graduation efforts for college and UHD students


• Assists with First Time in College (FTIC) and transfer orientation sessions


• Participates in on-campus recruitment and registration activities with Houston area community colleges, high schools, and community events.


• Contributes to advising, graduation, and career workshops/events as a co-facilitator


• Participates, attends, and assists with pre-commencement and commencement ceremonies/activities


• Maintains a strong, positive, and collaborative relationship with the College leadership, Enrollment Management, and Faculty

MARGINAL DUTIES

• Performs all other duties as assigned

SUPERVISORY RESPONSIBILITIES

Direct Reports:

• None

Delegation of Work:

• N/A

Supervision Given:

• N/A

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge:

• Knowledge of trends, issues, and accepted practices relevant to the position

Skills:

• Strong interpersonal skills and proven experience working with students, parents, faculty, and staff


• Excellent computer proficiency (MS Office Word, Excel, and Outlook)

Abilities:

• Strong ability to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary student service


• Proven ability to work with higher education software systems, analyze data, produce reports, and implement systems to monitor and manage staff productivity


• Commitment to serving a representative and diverse faculty, administrative staff, and student body

WORK LOCATION AND PHYSICAL DEMANDS

Primary Work Location:

• 
  

  Works in an office environment or at off-campus locations for recruitment and advising events

  
  

Physical Demands:

• Work is normally performed in a typical interior work environment which does not subject the employee to any unpleasant elements


• The position is physically comfortable; the individual has discretion about walking, standing, etc


• The work environment involves minimal exposure to physical risks


• Typical work occurs during business hours Monday through Friday; however, this position may require flexible hours as needed to include evenings and weekends serving students in virtual, on-, and off-campus


• Complies with all UHD and UH system policies and procedures

EEO/AA

Required Education:

• Bachelor's degree

Required Experience:

• Minimum of one (1) year in academic advising or student support experience within higher education

License/Certification:

• None required

 

PREFERRED QUALIFICATIONS

• None

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