Brown & Brown is seeking a Personal Lines Customer Service Representative to join our growing team in Meridian, Idaho.
WHAT YOU'LL DO:
Service inbound calls, emails and daily tasks
Process endorsement requests
Quote new and/or renewal business with multiple carriers to find best value for clients
Make coverage recommendations to customers and cross-sell and upsell when necessary
Perform all clerical duties related to customer support
Maintain a concern for timeliness and completeness when interacting with clients and carrier personnel to minimize the potential for errors and omissions claims
Utilizing an electronic filing manager to maintain company compliance
Attend training sessions, and courses to maintain up-to-date skills
WHAT YOU'LL NEED:
High school diploma or equivalent, required
6 months to 2 years of experience, required
Property & Casualty License, preferred
Proficiency in Microsoft Office 365, required
Exceptional customer service and interpersonal skills, required
Experience with Agency Management Software, preferred
Demonstrates strong written and verbal communication skills
WHAT WE OFFER:
Excellent growth and advancement opportunities
Competitive pay based on experience
Paid Time Off (PTO)
Generous benefits package: health, dental, vision, 401(k), etc.