HYBRID Outreach Care Specialist at The Judge Group Inc. in Des Moines, Iowa

Posted in Other about 3 hours ago.





Job Description:

Location: Des Moines, IA

Salary: Depends on Experience

Description: Our client is currently seeking a HYBRID Outreach Care Specialist


This is a hybrid role, working Mon-Fri 8am-5pm CST


In this role, you will be responsible for ensuring that appropriate member treatment plans are followed on less complex cases and for proactively identifying ways to improve the health of our members and meet quality goals.


This job will have the following responsibilities:

  • Coordinates follow-up care plan needs for members by scheduling appointments or enrolling members in programs.

  • Assesses member compliance with medical treatment plans via telephone or through on-site visits.

  • Identifies barriers to plan compliance and coordinates resolutions. Identifies opportunities that impact quality goals and recommends process improvements.

  • Recommends treatment plan modifications and determines need for additional services, in conjunction with case management and provider.

  • Coordinates identification of and referral to local, state or federally funded programs.

  • Coaches members on ways to reduce health risks.

  • Prepares reports to document case and compliance updates.

  • Establishes and maintains relationships with agencies identified in appropriate contract.

Qualifications & Requirements:
  • Requires a high school diploma and a minimum of 1 year related experience; or any combination of education and experience which would provide an equivalent background.

  • Certified nurse assistant or certified medical assistant and/or BS/BA degree in a related field preferred.

  • Exp in behavioral health case management

  • Bilingual candidates preferred.



Thank you for your time, we look forward to working with you!



Contact: croche01@judge.com


This job and many more are available through The Judge Group. Find us on the web at www.judge.com
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