Application Support Specialist at BC Forward in Nashville, Tennessee

Job Description:

Application Support Specialist



BCforward is currently seeking a highly motivated Application Support Specialist for an opportunity in TN.




Position Title:
Application Support Specialist




Location: Onsite




Expected Duration: 6+ Months


Anticipated Start Date: - ASAP



Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

Description:




Job responsibilities:

• A bachelor's degree in computer science, or related discipline. While an advanced degree is preferred, the value is placed on the extent of the relevant experience and accomplishments


• 6+ years Industry experience, in developing and architecture of software platforms, products.


• Prior experience in leading architecture activities like designing, roadmap, & proof-of-concepts on COTS platforms or Low Code/No Code platforms.


• At least 4 years of experience on ServiceNow platform in modules like ITSM, HRSD, APM, PPM, GRC or ITAM and designing solutions within these modules.


• Ability to manage multiple customers, complex projects, and multiple initiatives at the same time.


• Extensive exposure to ServiceNow HRSD, related configurations and Architecture.


• Extensive experience in using Instance Observer, Instance Security to interpret the metrics for Usage and Performance to meaningfully engage with other Platform architects and ServiceNow.


• Experience in Thycotic Secret Server integrations.


Prior Experience in Managing and administering a large scale ServiceNow implementation for both firm internal as well as Managed Service Provider instances for external clients.



Preferred:



• Exposure to ETL Tools that transfer data from ServiceNow - like Perspectium or Snow Mirror.


• Extensive experience in administering, configuring, and managing enterprise applications like Globalscape.


• Prior Knowledge and experience in configuration and maintaining Managed Access Control (MAC).


• Knowledge on Integration Hub, Flow Designer, UI Framework and UI Builder is a plus.


• Experience with NOW intelligence.


• Experience with Web Development (HTML, CSS, JavaScript).


• Exposure to Service Portal.


• Exposure to capabilities in ServiceNow Washington version.


• Experience working with SAFe, Scrum or Agile development processes.



Benefits:



BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:



Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.


BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.


BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.


To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.


This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.


Interested candidates please send resume in Word format Please reference job code 229371 when responding to this ad.


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Job Snapshot




Employee Type

Contractor



Location

Nashville, TN (Onsite)



Job Type

Information Technology



Experience

Not Specified



Date Posted

09/19/2024