Director, Corporate Finance & Strategy at Zendesk in Madison, Wisconsin

Job Description:

Zendesk

Madison, Wisconsin, United States
R28892

Job Description

In this role, you will lead the P&L Consolidations team within the Corporate Finance & Strategy (F&S) team, which serves as a trusted advisor to the company, informing and guiding critical C-level decisions through insightful analyses & thought partnership. You will lead the team in collaborating across all of our Finance & Strategy functional teams to analyze, influence, and present total company P&L to the executive team. Most of what you will do are high-profile and high visibility deliverables with the ultimate audience being our CFO and the Board. We are a lean team, so your impact will be felt immediately.

Responsibilities:

• Lead the consolidated financial planning processes, including annual planning, quarterly forecasting, monthly close, and board reporting.

• Work closely with the functional F&S teams, the broader finance team, and the executive team to align on P&L forecasts and strategic initiatives

• Prepare key management presentations for Zendesk leadership and the board of directors, offering insights on business strategy and financial performance.

• Proactively identify risks and opportunities to the company financials and propose actions to manage them

• Elevate forecasting accuracy and analytical insights across the F&S team by setting best practices standards and processes that help to uplevel the forecast and analysis

• Manage partnership with the Finance Shared Services team in Manila, helping to scale the team and leading key initiatives such as building center of excellence functions for key F&S processes

• Manage a team of finance professionals, developing them and fostering a culture of continuous improvement and developing

Qualifications

• Bachelor’s degree in Business, Finance, or Accounting; an MBA or CPA preferred

• Minimum of 10 year of related experience in Corporate finance, FP&A, investment banking, or a related field

• Solid experience with metrics-driven business models in the SaaS industry

• Proven track record of working with senior-level executives and framing for executive alignment

• Exceptional people management qualities, including the ability to manage and develop a high performing team in an ambiguous and rapidly changing environment

• Proficiency in financial modeling and reporting skills

• Strong collaboration, planning, influencing, prioritization, and time management skills

• Excellent written and verbal communication skills with the ability to simplify messaging to senior level executives despite the complexity

Where we work:

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

#LI-JM7

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

The US annualized base salary range for this position is $159,000.00-$239,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.

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