Guest Services Ambassador at University of Wisconsin Hospitals and Clinics Authority in Madison, Wisconsin

Job Description:

Work Schedule :

This is a full-time, 1.0 FTE position. Scheduled hours are 6:00am - 2:30pm, Monday through Friday. Hours may vary based on the operational needs of the department.

Be part of something remarkable

Bring your excellent customer service skills to UW Health and set a positive tone for an outstanding guest experience.

We are seeking a Guest Services Ambassador to:

• Engage with patients and visitors as they enter the hospital with energy and enthusiasm.
• Complete health screening questions with patients and visitors or direct them to area-specific health screening workflows.
• Ensure the smooth flow of patients and visitors at all designated entrances of UW Health locations navigating them throughout the facility.
• Ensure supplies are stocked and keep the entrance area neat and organized.

• An excellent benefits package, including health and dental insurance, paid time off and retirement plans.
• Access to UW Health's Wellness Options at Work that support employee/family well-being.
• Tuition reimbursement - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.

• High School Diploma or equivalent (Required)

Work Experience

• Customer service experience, administrative support, retail, or related experience (Preferred)

Our Commitment to Diversity and Inclusion

UW Health is committed to being a diverse, equitable, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability/veterans.

UW Health East Madison Hospital - is UW Health's newest hospital and one of the most advanced hospitals and wellness centers in the country. Here, health care is seen as a holistic endeavor where our mission is to not only diagnose and treat you when you're sick, but also to partner with you in health and wellness.

Job Description

UW Hospital and Clinics benefits