Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.
Why Join Us?
To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.
We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us.
As a Program Manager you will be integral to the execution, tracking and coordination of key business initiatives for the Traveler Engagement and Loyalty team.
In this role you will:
Develop project schedule, define timeframe, and prioritize tasks to achieve project milestones and deliver intended objectives
Build the basic structure of a program (possibly from scratch) that may include: Business case, prioritization alignment, team engagement, identifying a sponsor, identifying stakeholders, 'sales' pitch to leadership, budget, etc
Identify the type of resources required to support a project, and make recommendations for specific people, technology, partners, etc
Monitor progress to meet project milestones, timelines, specifications and requirements
Keep relevant stakeholders informed of progress toward or changes to task timing that impacts the project schedule
Use written and verbal communication skills to confidently convey technical and business concepts to mid-level management
Proactively manage risk, working with the team to anticipate new risks and leads mitigation planning
Coordinate bringing together different stakeholders with varied perspectives to develop solutions to issues and contribute own suggestions, manage project dependencies across multiple teams
Assess bottlenecks in work processes within teams to streamline and simplify workflows
Foster a team environment where members are comfortable critiquing and suggesting changes to improve processes
Gain stakeholder trust by effectively addressing their concerns to further long-term interests
Build understanding of current business processes, objectives and challenges to suggest solutions and improvements
Demonstrate a critical understanding of functional information (e.g., legal, data/metrics, and technical information) and is able to accurately answer relevant questions
Build clear, concise and well-structured functional material (e.g., policies & procedures, guidelines, presentations, messages) and recommend improvements to existing material
Partner with the business to understand and ensure connection to overarching strategy and program and ensures prioritization is aligned with strategy
Lead and mentor scrum teams through Agile ceremonies
Coordinate with team to define and track the metrics (measures of success) for process improvements
Experience and qualifications
Experience: 6+ years of proven project management experience in Marketing, CRM or Technology space.
Education: Bachelor's or Master's or equivalent experience
Functional/ Technical Skills
Organizational Skills
Communication
Program Management
Documentation
Industry Knowledge
Business Acumen
Influencing
The total cash range for this position in Austin is $110,500.00 to $155,000.00. Employees in this role have the potential to increase their pay up to $177,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future.
Accommodation requests
If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request
We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.
Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs .
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.