Job Description:
Title: Manager Settlement
Location: Kennewick, WA
About Lamb Weston
We love making fries almost as much as you like eating them! Since the 1950's, Lamb Weston has inspired customers with food they love, trust, and share with families and friends. As a leading global manufacturer of quality frozen potato products with over 10,000+ team members around the world, it's our business to see the possibilities in potatoes and people.
We are looking for team members with an appetite for a challenge! People who are hungry to join a winning team and help us make a difference in the world. When you join Lamb Weston, you join a community with a strong support network and training programs designed to nurture, inspire, and help you grow.
We are driven by a relentless pursuit of results and by people who think creatively and embrace our values of: Integrity, Teamwork, Inclusion, Drive for Results, and Empowerment. Exactly what you'd expect from the most inventive potato company in the world!
Join Lamb Weston! We bring the world together with our fries.
Job Description Summary
This role is responsible for working cross functionally and benchmarking among the industry to design the strategic plan to reach the business goals in the Settlement team. This person will also work closely with other function leadership to manage all deductions impacting issues with urgency and effectiveness. The Settlement Manager supervises the steps performed by his / her direct reports, directly and indirectly, collaborate with key leaders in Supply Chain, Sales, Accounts Receivable teams, Marketing, Finance and IT to drive continuous process improvement and support any improvement initiative, maintain a balance between LW policies and customer benefits in the best interest of both customer and LW, understand business unit specific characteristics, and how to optimize them.
Job Description
- Manage and become an expert of the overall day to day operations for the Settlement Management process for assigned Business Units.
- Develop and maintain relationships with extended business functions within Lamb Weston (AR, Order Support, Contract Execution, etc.) and be the first point of contact for escalation on disputes and deduction resolution.
- Report out on weekly dispute balances and customer trends to Global Business Services leadership.
- Background in Accounts Receivable, Collections or Credit is preferred, as it plays a crucial role in resolving deductions and claims.
- Act as a liaison between extended business functions (Sales, Finance, etc.) and the Settlement Analysts to ensure accurate and timely completion of the assigned tasks.
- Ability to do root-cause analysis to remove roadblocks.
- Establish Key Performance Indicators for the department and review trend insights to communicate to business partners, leadership, and team reviews.
- Attend planning meetings and maintain confidentiality of ongoing projects.
- Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
- Make business decisions that are financially responsible, accountable, and justifiable in accordance with organization policies and procedures.
- Review performance data that includes financial, sales, and activity reports and spreadsheets, to monitor and measure departmental productivity, goal achievement, and overall effectiveness.
- Work with Human Resources/Recruiters to recruit, interview, select, hire, and employ an appropriate number of employees.
- Provide oversight and direction to the employees in accordance with the organizations policies and procedures.
- Coach, mentor, and develop a team of 8+ individuals, including overseeing new employee onboarding and providing career development planning and opportunities.
- Consciously create a workplace culture that is consistent with the overall organization and emphasizes the Lamb Weston mission, vision, and values.
- Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
- Own and drive continuous process improvement projects.
- Oversight of department SOX controls for completeness and accuracy.
- Other Duties as assigned to support the business.
Basic & Preferred Qualifications
Education and Experience
- Bachelor's degree in finance, accounting, or a related field required.
- A Master of Business Administration degree is a plus.
- Applicants with a Certified Public Accountant, Certified Financial Planner, Chartered Financial Analyst, Certified Management Accountant, Certified Banking and Credit Analyst or similar certification are especially encouraged to apply
- 10+ years of Trade and non-trade deduction claims resolution experience in leading Consumer Goods Manufacturing industries or other related fields. Experience with CPG Foodservice, Retail, and Export business is an added advantage
- Prior experience managing people preferred
- Research, strong problem-solving, mathematical, and analytical skills
- Excellent written and verbal communication skills
- Ability to maintain confidentiality
- Proficiency with Excel, ASI, Salesforce, Trade Promotion Management system (currently MEI) and SAP ERP programs that aid in statistical and financial calculations
- Ability to manage multiple priorities or projects
- Ability to work as a team leader, be organized, and plan ahead
Language Skills
- Effectively communicate in English verbally and in writing. Spanish knowledge is an added advantage.
Work Environment
- This role will be performed in an office / remote environment.
Travel
- Travel for this role is typically 0%
Industry-Competitive Benefits
Coupled with our compensation and bonus incentive programs, our benefits deliver rewards that are market competitive. Some of the most attractive elements of our benefit programs include:
- Health Insurance Benefits - Medical, Dental, Vision
- Flexible Spending Accounts for Health and Dependent Care, and Health Reimbursement Accounts
- Well-being programs including companywide events and a wellness incentive program
- Paid Time Off
- Financial Wellness - Industry leading 401(k) plan with generous company contributions, Financial Planning Services, Employee Stock purchase program, and Health Savings Accounts, Life and Accident insurance
- Family-Friendly Employee events
- Employee Assistance Program services - mental health and other concierge type services
Benefits may vary based on location, job role/level, job status, and/or the terms of any applicable collective bargaining agreements.
Job Requisition ID: Req-255723
Time Type: Full time
Anticipated Close Date: 11/19/2024
In compliance with applicable state and local laws, Lamb Weston has opted to include a reasonable estimate of the compensation for this role. This compensation is specific to this position and takes into account a number of variables. Actual compensation may be higher or lower in the range posted based on various factors, including, but not limited to, job duties, experience and expertise. A candidate's work location could also impact the actual compensation being outside of the range to reflect local cost of labor. A reasonable annual estimate of the range for this role based on the variables previously mentioned is: $89,790.00 - $134,670.00
Lamb Weston is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status or any other protected factor under federal, state or local law
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