Posted in Other about 2 hours ago.
About Us
North Shore Physicians Group (NSPG), the largest multi-specialty physicians group north of Boston, is a leader in innovative practices. We are explorers at heart! Here, ideas come from everyone-to the benefit of everyone we serve.
We continually seek the best ways to streamline care for both patients and providers. Our medical team of more than 400 physicians, nurse practitioners, physician assistants, and other care professionals is consistently working together to discover new ways to improve and enhance our practices to benefit the health of our patients and the careers of our providers. Through our team-based approach, the goal is to make our practice of medicine smarter and more efficient.
With NSPG as your employer, you'll experience clinical excellence, supportive practice environments, and opportunities for career advancement!
The Opportunity
We are seeking a full-time Patient Service Representative to support our Neurosurgery and Spine practice located at 4 Centennial Drive in Peabody, MA. The desired schedule is Monday through Friday from 8:00am to 5:00pm, and there is opportunity for a hybrid work model.
Our Patient Service Representatives play an integral part in the operations of our community-based physician practices. Dedicated to administrative support, these Representatives serve as the gatekeepers of our practices and ensure that teams are delivering the highest quality experience that exceeds our patients' expectations.
• Leading up to the patient visit, Patient Service Representatives schedule all appointments and obtain Prior Authorizations from insurances when needed for specific exams.
• During the patient's visit, the focus is check-in, which includes greeting patients, answering all of their questions, and assisting with any pre-visit paperwork/forms.
• At the conclusion of the visit, during check-out, Patient Service Representatives are tasked with the completion of forms, collection of co-payments, and scheduling follow-up appointments, tests, and/or procedures.
Other duties include fielding all incoming telephone calls and triaging appropriately, monitoring patient flow and waiting room activity, and providing general support to practice leadership, clinicians, and peers.
Are you ready to bring your skills to this specialty practice and join us in driving medicine forward?
Qualifications
Qualifications
We are looking for well-rounded customer service professionals who can multi-task, prioritize, and thrive in a high-volume outpatient setting!
North Shore Physicians Group(NSPG) |
North Shore Physicians Group(NSPG) |
North Shore Physicians Group(NSPG) |