Concierge Account Manger (R-16668) at Dun & Bradstreet in Jacksonville, Florida

Job Description:

Why We Work at Dun & Bradstreet

Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,500+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Learn more at dnb.com/careers .

The Small Business Concierge Account Manager is responsible for the retention of their customer portfolio and growing their annual spend through an expanded product or service-related relationship by providing world-class, in-depth service. They are responsible for managing a customer's Dun & Bradstreet credit file on their behalf, helping them to achieve their business objectives in relation to their credit file, and identifying other Dun & Bradstreet services and solutions to help grow their business.

Upon evaluation of a customer's current credit file and obtaining an understanding of their objective, the Small Business Concierge Account Manager establishes a plan of action to be taken on behalf of the customer to maximize opportunities and to improve the accuracy of their risk-related scores and ratings. Additionally, the Small Business Concierge Account Managers will assist in the interpretation of credit reports to help evaluate prospective vendors, customers, or business partners, to help determine whether to do business with a company and what level of credit to extend.

Essential Key Responsibilities

Education/Experience and Competencies

Benefits We Offer

• Generous paid time off in your first year, increasing with tenure.

• Up to 16 weeks 100% paid parental leave after one year of employment.

• Paid sick time to care for yourself or family members.

• Education assistance and extensive training resources.

• Do Good Program: Paid volunteer days & donation matching.

• Competitive 401k & Employee Stock Purchase Plan with company matching.

• Health & wellness benefits, including discounted Wellhub membership rates.

• Medical, dental & vision insurance for you, spouse/partner & dependents.

• Learn more about our benefits: http://bit.ly/41Yyc3d .

All Dun & Bradstreet job postings can be found at https://www.dnb.com/about-us/careers-and-people/joblistings.html and https://jobs.lever.co/dnb . Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.

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Equal Employment Opportunity (EEO): Dun & Bradstreet is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. View the EEO is the Law poster here . View the pay transparency policy here .

Dun & Bradstreet is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with Dun & Bradstreet and need special assistance or an accommodation to use our website or to apply for a position, please send an e-mail with your request to AcquisitionT@dnb.com. Determination on requests for reasonable accommodation are made on a case-by-case basis.