IT Business Systems Analyst/Coordinator at State of Nebraska in Lincoln, Nebraska

Job Description:

The work we do matters!




Hiring Agency:

Health & Human Services - Agency 25



Location:

Lincoln, NE



Hiring Rate:

$30.872



Job Posting:

JR2024-00010030 IT Business Systems Analyst/Coordinator (Open)



Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):



Job Description:

The Department of Health and Human Services' Division of Operations is looking for an IT Business Systems Analyst/Coordinator to perform business process analysis and design and provides systems support for the Business Team. Fulfillment of the job duties will play a vital role in helping DHHS fulfill its mission of "Helping People Live Better Lives."


You have the passion, we have the opportunities - let's make a difference for Nebraskans!



Why We Want You:



We seek your expertise, positive energy, and drive to succeed for this great state as we work to elevate the expectations Nebraskans have of their government.



What You'll Get From Us:



In return for your skilled work, DHHS offers a generous compensation and benefits package. Please reference the Benefits link at the end of the job description.



Why work for the Nebraska Department of Health and Human Services?



The work we do matters greatly-to us and to the citizens of the great state of Nebraska. We care for and are passionate about supporting them. If your goal is to build a career that makes a difference in communities across the state, consider joining the dedicated team at the Department of Health and Human Services.



Examples of Work



What you will do as an IT Business Systems Analyst/Coordinator:



Communication & Coordination Duties

• Work cohesively with developers, internal and external team members and business end users to find software application solutions that meet business needs.


• Coordinate with other leads and project coordinators to develop and maintain project plans for assigned work requests.


• Act as a liaison between the MMIS team and business users.


• Measure, track and communicate project performance to team, supervisor, department leaders/managers, and business clients.


• Facilitate and manage communications at all levels for all project logistics.


• External Vendor/MCO etc. interaction and communications - for production issues, current and future projects.


• Ensure business user's expectations are met.

Project Management Duties

• Work with Project Owners, Project Managers, and team leads to manage project quality and completeness.


• Manage project development from initiation through implementation.


• Determine project completion timelines, monitor progress, and keep projects on track and on schedule.


• Manage Project staffing efforts - Help maintain project plans by consistently monitoring BA hours, assignments, and availability.


• Assign projects/tasks to business analyst team members and manage/monitor workloads.


• BA project assignments - assign work to BAs based on their availability and strengths.


• Actively monitor project risks and scope creep to foresee, identify potential problems and proactively identify solutions.

Coaching & Mentoring:

• Support, mentor, and coach IT business analyst team members.


• Lead business analysts in completing complex projects while efficiently ensuring deadlines and expectations are met.


• Communicate clear instructions to team members.


• Review and recommend changes if needed to BA/TA documents (Meeting Agenda, Minutes, research documents, BSRD, design, test scripts, testing results). Work with BAs to create comprehensive BSRDs.


• Testing help or testing when needed. Review test results with BA and TA - help the BA with Test Planning, Test Preparation, Test Execution and Issue Resolution to assure compliance with the Business Requirements.

Day to Day Activities:

• Manage the flow of day-to-day operations and production support activities.


• Review/Assign/respond to production support issues.


• Facilitate Daily (BA, BA/TA) meetings (huddle etc.), meetings with clients, external vendors etc.

Requirements/Qualifications




Minimum Qualifications: Experience in the analysis of business processes and system requirements, and the creation of business process solutions for large-scale business system applications.



Preferred Qualifications:

• Experience with the systems development life cycle (SDLC) including planning, analysis, requirements gathering, development, testing, and implementation processes.


• Project planning and management abilities.


• Experience working with business users to determine business needs and requirements.


• Experience identifying issues with the ability to solve problems efficiently and quickly.


• Experience with Medicaid & Long-Term Care Information systems.


• Experience with project management tools.


• Experience analyzing business processes.

Other: Must be able to report to Nebraska State Office Building in Lincoln. This is not an out-of-state remote position.



Knowledge / Skills / Abilities

• Experience leading a team or serving as a primary project business liaison.


• Strong leadership, organizational, and decision-making skills.


• Excellent communication and problem-solving skills.


• Strong analytical skills.


• Excellent English grammar skills, both written and verbal.


• Ability to work under pressure and manage multiple tasks simultaneously.


• Strong learning competency and ability to teach others.


• Flexibility and adaptability to changing priorities and situations.


• Strong time-management skills

Benefits



We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.


Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits



Equal Opportunity Statement



The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.



Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page. Apply Now