Lead coordination of Trucking & Rail transportation while collaborating with Director of Ocean Freight Logistics to ensure proper scheduling, storage, and shipping of barge material.
Develop, execute, and defend supply chain strategy in alignment with overall business objectives.
Identify opportunities for improvement in network and leverage stakeholder feedback to prioritize and execute projects.
Coordinate with production, commercial and terminal leaders to ensure product availability and delivery for internal and external customers.
Oversight of Freight/transportation operations including high level selection of carrier, routing and scheduling to ensure timely and cost-effective delivery of goods.
Direct accountability for the customer experience & logistics centers for Ready-Mix, Block, Replenishment, freight operations & Internal transportation fleet. This includes live call queue channels with performance KPI's and stakeholder accountability.
Sourcing internal & third-party material throughout the state to accommodate internal & external customers while balancing material budgets for internal Ready-Mix business. This includes price and volume negotiations.
Balancing communication with third-party haulers & vendors to protect margins through rate and capacity negotiations across product lines.
Acting leader for corporate call center, responsible for assisting/cooperating in interviews to fill positions for all live dispatching and customer service channels. This includes building an annual budget, oversight of management and staff and continuous improvement training.
Collaborate with commercial sales teams across products lines to maintain transparency around customer experience and delivery efficiency. Maintain, edit or create new KPI's that will provide at a glance results for executive team and business stakeholders.
Work with department heads to build out a departmental and live channel annual budget specific to head count and over-time goals.
Mentor and develop team members by identifying training needs and providing coaching and growth opportunities.
Develop and maintain a robust system for tracking and analyzing key supply chain metrics such as on-time delivery, order accuracy, inventory turnover and cost performance.
Leverage network resources to maintain and gain leverage specific to raw material sourcing through third-party haulers.