At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
About this role:
Wells Fargo is seeking a Quality Assurance Analyst in the Lending Fulfillment Customer Service team as part of the Commercial Banking Operations division. Learn more about the career areas and lines of business at wellsfargojobs.com.
This position is responsible for providing first level analytical support for reviewing actions, transactions, documentation, processes and programs to ensure quality standards are met, relevant controls are followed and executed, and deficiencies are identified and addressed.
In this role, you will:
Examine and research complex programs, processes, claims, documentation, or files to ensure compliance with internal company requirements or agency or government regulations
Perform advanced, comprehensive reviews of multiple types of executive resolution transactions and case reviews within a business line
Identify risks and problem areas and recommend improvements
Research risks and develop solutions for problems identified
Perform branch or office inspections on key controls, procedural, or policy inspection points to ensure compliance with company requirements, agency or government regulations
Evaluate staff knowledge and compliance with governing policies, procedures and regulations
Provide support for exam management activities and any other initiatives as needed
Mentor less experienced staff and assist with their development
Consult with leadership related to results of assessment
Communicate overall process or transaction quality
Provide feedback to appropriate contacts regarding identified material deficiencies or issues including identification of inconsistencies
Required Qualifications:
2+ years of Quality Assurance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Experience with Finance and Accounting concepts, methodologies and systems such as Cost Basis Accounting, GAAP, Balance Sheet or Income Statement
Must be familiar with GAAP and IFRS accounting principles, loan documentation, components of financial ratios, spreading and covenants.
Commercial banking experience
Experience analyzing accounting principles, tax returns, and business and personal financial statements
Experience with one or a combination of the following systems: Automated Financial Systems (AFS) commercial loan system, FIS Optimist or ICMP
Ability to interact with integrity and a high level of professionalism with all levels of customers, team members and management
Leadership skills including; coaching, training, and mentoring
Knowledge and understanding of loan documentation
Ability to recognize service possibilities that will increase customer satisfaction.
Sound analytical skills with high attention to detail and accuracy
Ability to apply knowledge of processes and systems to accomplish tasks.
Excellent verbal, written, and interpersonal communication skills
Listen, understand, respond, and build relationships across the organization.
A BS/BA degree or higher in business administration, economics, accounting, finance, or other business-related field
Ability to work effectively, as well as independently, in a team environment
Intermediate Microsoft Office skills
Job Expectations:
Ability to work additional hours as needed
Work in one of the posted locations below on a hybrid schedule of 3 days in office / 2 days from home.
Primary Posting Location:
1525 W W T Harris Blvd, Charlotte, North Carolina 28262
Additional Posting Location:
2800 S Price Rd, Chandler, Arizona 85286
4101 Wiseman Blvd, San Antonio, Texas 78251
#Commercialbanking
Posting End Date: 10 Oct 2024 *Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.