Senior Workplace Coodinator at Swoon in Indianapolis, Indiana

Posted in Other about 2 hours ago.

Type: full-time





Job Description:

Join our dynamic team and make a lasting impact on our workplace experience!

We're seeking a passionate and experienced Workplace Services Coordinator to join our team in Indianapolis. You'll play a vital role in ensuring a seamless and positive experience for our guests, customers, partners, and employees.

Key Responsibilities:
  • Operational Excellence: Oversee day-to-day operations and ensure a high-quality workplace experience.
  • Customer Service: Provide exceptional customer service and interact effectively with executives.
  • Project Management: Manage multiple projects simultaneously and adapt to changing priorities.
  • Event Coordination: Coordinate and execute in-office events, including logistics, communications, and setup/teardown.
  • Space Management: Assist with space planning, furniture moves, and facility maintenance.

Ideal Candidate:
  • Customer-Focused: Passionate about delivering exceptional customer service.
  • Organized & Adaptable: Strong time management, multitasking skills, and ability to adapt to change.
  • Effective Communicator: Excellent verbal and written communication skills.
  • Self-Motivated: Driven to achieve high standards and results.
  • Team Player: Collaborates effectively with cross-functional teams.

Required Skills:
  • 2+ years of experience in facilities management or guest services
  • Proficiency in Google Suite programs
  • Excellent customer service skills
  • Ability to work a flexible schedule, including nights and weekends
  • Physical ability to lift up to 50 pounds and stand for extended periods

Preferred Skills:
  • Experience in hi-tech or hospitality environments
  • Knowledge of commercial HVAC, plumbing, and electrical systems
  • Handy skills and ability to perform minor adjustments
  • Familiarity with office health and safety standards
  • Proficiency in additional tools (Quip, Slack, Salesforce, ticketing systems)
  • Bilingual (Spanish and English)

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