If you are an enthusiastic, motivated, detail-oriented, personable communicator with customer service experience, consider becoming U-Haul's newest Fleet Sales Customer Service Representative! In this position you will work under the direction of the Fleet Sales Manager to help keep the Truck Sales Department running smoothly while handling day-to-day operations. Take the next step in your career at an ever-expanding company while working with a friendly, supportive team.
Schedule:
This is a full-time in-office position at our U-Haul Technical Center located in Tempe, AZ.
Initial training hours: Monday-Friday 7am-4pm for three weeks.
Standard workdays after training: Vary between Monday-Sunday 6AM - 6PM
Pay:
Pay starts at $20/hr.
Fleet Sales Customer Service Representative Primary Responsibilities:
Answer customer and field employee calls from Fleet Sales calling queue
Assist customers in finding trucks, trailers and tow dollies
Assist field employees in negotiating and selling trucks, trailers and tow dollies
Provide tax and DMV fees for truck, trailer and tow dolly sales
Fleet Sales Customer Service Representative Minimum Qualifications:
High School diploma or GED
1-2 years customer service experience
Fleet Sales Customer Service Representative Skills:
Retail/automotive sales is a plus
General knowledge of Microsoft Office, Excel and Word
Excellent verbal and written communication
Inbound/outbound calls is a plus
Bi-lingual preferred but not necessary
Confidentiality:
Maintain confidential customer and truck pricing information
Professional Mentality:
Remaining professional with difficult customers and during occasional heavy call volume
Attention to detail, both visual and mental
Able to use rationale in negotiating prices
Physical Demands:
Able to work at a desk for an extended period of time
Able to work as early as 6 am or as late as 6 pm
Able to work rotating holidays and weekends
Perks of joining the team:
Get your career moving with a company that empowers team members to be the healthiest version of themselves! We provide robust wellness benefits, events, and resources to help team members become the happiest and healthiest they can be.
U-Haul Offers:
Full Medical coverage
Prescription plans
Dental & Vision Plans
New indoor fitness gym
Gym Reimbursement Program
Registered Dietitian Program
Weight Watchers
Onsite medical clinic for you and your family
Career stability
Opportunities for advancement
Valuable on-the-job training
Tuition reimbursement program
Free online courses for personal and professional development at U-Haul University®
Business and travel insurance
You Matter Employee Assistance Program
Paid holidays, vacation, and sick days
Employee Stock Ownership Plan (ESOP)
401(k) Savings Plan
Life insurance
Critical Illness/Group Accident
24-hour physician available for kids
Subsidized gym/ membership
MetLaw Legal program
MetLife auto and home insurance
Mindset App Program
Discounts on cell phone plans, hotels, and more
LifeLock identity Theft
Savvy consumer wellness programs- from health care tips to financial wellness