This position is accountable and responsible for managing from small enclosed control systems to complex e-House Customer project orders to exceed customer expectations through project execution. This includes initiating, planning, executing, controlling, and closing of customer projects.
Project Manager confirms and manages customer projects to deliver an integrated package scope of work including, but not limited to, Electrical Enclosures (e-Houses) with electrical distribution and automation control systems, HAVC and fire and gas systems, plus additional customer features and services. Manages complete job process from order preparation, through manufacturing release, product shipment, post shipment support and financial reconciliation, utilizing a base knowledge of a wide range of electrical products and processes.
Responsibilities
Takes ownership for validating the project's scope of work, schedule, cost and contract terms with the customer, including risks, technical, and commercial elements and becomes lead contact for customer during project execution. (project initiation)
Develops and maintains project organization, schedule, risk register, and communicates with the customer to ensure expectations are being met. Direct engagement with the customer, internal manufacturing facilities, and third-party vendors. (project planning)
Monitor the execution of the customer's project order, verifying execution of the project through kick-off meetings, project schedule, communication to all parties, and exchange of technical requirements and project plan information. Manage decision making process towards the best cross-functional compromise and effectiveness. Drives risk and change managements, solves problems with customer interaction that results in positive feedback and improved relationships. (project execution)
Lead the monitor and control of the performance of the customer's project through its lifecycle. Key activities include task completion verification, project team monitoring, managing the exchange of project updates across the project team members, schedule reporting, issue resolution, and contract administration. Monitor project progress against the plan and establish regular reports to key stakeholders. Measure and reports project performance indicators (Monitor and Control Project Work)
Lead the closeout of the customer's project to include financial reconciliation, verification of job site equipment arrival, installation and start-up coordination, and training support completion. Point of Contact with the customer, and coordination with support services such as field services, after-shipment support, and training functions. Captures lessons learn and documentation approvals for future projects.
Utilizes a base knowledge of electrical products and their use and demonstrates an understanding of the fundamental knowledge, processes and terminology needed for effective project management.
Qualifications
Excellent communication skills (written and verbal), including the ability to understand complex technical topics
Strong leadership skills including, team leading, employee mentoring and development, and the ability to empower others through delegating responsibility.
Strong interpersonal skills with a desire to work in a team environment.
Proven organizational and time/project management skills.
Advanced understanding of project management and project finance
Ability to build and maintain technical and commercial awareness.
Ability to define and put in place short- and medium-term action plans to increase customer satisfaction while improving business growth and efficiency.
Strong organization, planning and customer service skills.
Proficient in Microsoft Office programs including but not limited to, Word, Project, and Excel
Results oriented, critical thinking and problem-solving skills.
Influence and convincing skills.
Decision-making and escalate appropriately when arbitration is required.
Conflict management & Stress tolerance
Adaptability
Education
Four-year degree required.
BS degree in an Engineering discipline preferred.
PMP (PMI), CPMP/CPMA SE Internal Certification preferred.