Heating, Ventilation, and Air Conditioning Manager
at Silverspace Inc
in
Cranford,
New Jersey
Posted in Other about 2 hours ago.
Type: full-time
Job Description:
Job Title: HVAC Service Manager
Job Duration: Permanent (FTE)
Job Location: Cranford, NJ 07016
Responsibilities:
Manage service operation and field labor including service support.
Provide ongoing technical support to field technicians
Perform quotes and order material for service work.
Provide support, as needed, in addressing and resolving escalated field performance issues
Provide support on service work ensuring proper work is completed
Lead service team to ensure positive employee and customer satisfaction
Ensure all activities involved in comply with established legislative laws and/or Company policies and procedures
Inventory and Equipment Management
Requirements:
Knowledge:
Equivalent experience in a related field of study such as electrical, refrigeration, plumbing systems, hydronic, and/or boiler systems.
Minimum 5 years troubleshooting experience with commercial HVACR equipment.
3 years minimum experience with commercial service management or 10 plus years of field experience in commercial service.
Familiarity with Microsoft Office Suite and general computer literacy
Previous experience in training/teaching required.
Commercial Boiler Systems experience a plus
Skills:
Must possess excellent communication skills, both written and verbal, with the ability to present in front of groups.
Must be a self-starter with the ability to work both individually and in a team environment.
Ability to multitask.
High degree of technical and analytical skills.
Ability to work with various levels of people, customers or teams.
Abilities:
Professional approach; confidence in dealing with people
Commitment to achieving established business goals
Strong technical / customer service orientation
High level of personal integrity and honesty
Team player, able to operate with a great deal of independence