Account Manager II at InComm in Atlanta, Georgia

Job Description:

InComm


Account Manager II

US--

Job ID: 2024-15967
Type: Full-Time
# of Openings: 1
Category: Business Development
InComm Payments

Overview

When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.

InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.

You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram.

Responsibilities

• Work closely with Dollar Tree buyer and Manager of Sales to understand the retailer’s needs and recommend optimum solutions to increase sales performance.
• Support strategic account planning including weekly updates, customer calls, monthly meetings, quarterly business reviews and annual account planning.
• Support and drive reporting, POGs, testing, operational procedures, customer resolution, category analysis, merchandising and product mix.
• Analyze sales and trends to identify opportunities for product expansion, assortment changes, and POG resets.
• Maintain the POG assignments per store, new and closing stores, and the master store list.
• Support POG resets and strategic projects and implementations.
• Collaborate and cultivate relationships with key internal teams such as product, sales analytics, channel solutions, warehouse, logistics and merchandising.
• Ensure there are no barriers to our customer’s success and effectively manage issues with the support of the rest of the Dollar Tree account team.
• Manage merchandising partnership including monthly continuity merchandising service program and POG reset time studies.
• Review reporting and pictures provided by merchandisers to ensure execution and compliance with account team and retailer strategy.
• Oversee all Inventory management including store fixture needs, weekly replenishment orders, forecasting for quarterly replenishment orders and promotional inventory needs.
• Support setup and ordering for new and remodel store locations including store list maintenance.
• Coordinate backer panel and sticker file updates and communication with marketing teams.
• Partner with teams on store communications and training for new program launches.
• Support the launch of new fixtures including design, prototypes, production, forecasting and installation.
• Meeting scribe and tracker.
• Other duties as assigned.

Above and beyond the job responsibilities, we’re looking for someone that possess the following traits:

• Collaborative – We are team of high performers working together to achieve our common goals.
• Innovative – We solve problems every day. It’s exciting. It’s challenging. And at the end of the day, it’s extremely rewarding to be able to make an impact.
• Adaptable – We work in a fast-paced, ever-changing environment.
• Detail Oriented – We work with a lot of data and accuracy is essential in our internal and external communication.
• Passionate – We love what we do, and we bring positivity and enthusiasm to our jobs every day.
• Reliable – We own our areas of expertise and take great pride in delivering quality work and results every day.

Qualifications

• 3-5 years of relevant account management experience preferred
• Proven ability to create and implement strategic plans
• Prior experience working in retail or working with retail customers a plus
• Excellent relationship management and stellar customer-service
• High degree of initiative
• Excellent organizational and record keeping skills
• Ability to act as the load point of contact for matters specific to your accounts, from operational tasks to important initiatives
• Ability to communicate and work effectively across various internal organizations
• Demonstrated ability to grow account revenue
• Driven to identify and exceed gift card business partner needs and expectations
• Excellent ability to prioritize and manage multiple projects with competing deadlines
• Detail oriented and strong organizational and presentation skills
• Ability to analyze sales reports and identify trends
• Excellent presentation and negotiation skills
• Listen attentively, respond effectively and resolve account issues in a timely manner
• Experience serving as lead point of contact for any and all matters specific to your accounts.
• Proven ability to work independently as well as in a team environment
• Comfortable learning new technology in a highly innovative environment
• Proficiency in Microsoft Office software with emphasis on Excel and PowerPoint
• Manage and assist with team projects and process improvements
• 10%-15% Travel Requirement
• Must be able to learn and apply a significant understanding of InComm systems and policies
• Bachelor’s degree preferred
• Other task and responsibilities as assigned

InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.

*This position is eligible for the Employee Referral Bonus Program - Tier III #LI-KH1

PI250232662

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