Posted in Other about 3 hours ago.
**Must be fully bilingual in both Spanish and English.
Why Lytx:
We're looking for a Senior Partner Experience Manager to join our team! You'll be responsible for supporting the end-to-end Partner Life Cycle and success of our reseller partner network. You'll collaborate with the Senior Director of Partner Experience, Sales Directors globally, Technical and Partner Success Managers throughout all stages of the partner lifecycle to ensure the most optimal partner experience is delivered across our global network. Most importantly, you'll play a key role in making sure we're adding value to reseller partners in order to accelerate growth within reseller partner markets. If you thrive in a challenging environment, love building relationships, and enjoys crafting business solutions while working cross-functionally to ensure partner success, we encourage you to apply!
You'll Get To:
Play a key role within each reseller partners pre-sales evaluation project and act as the project manager of the pre-sales evaluation phase of the partner lifecycle
Collaborate with Global Sales and Technical Account Management teams to develop an evaluation strategy that meets the reseller partner’s objectives and achieves a successful outcome
Implement, maintain, and evaluate the success of the pre-qualification checklist to ensure the right reseller partners are added to the reseller network
Function as a subject matter expert from a process and technical perspective
Consult on topics including change management, communication strategy, risk management, coaching techniques, and more
Manage the entire evaluation project plan to ensure budget, milestones, and deadlines are met
Manage the integration readiness for partners globally and support the transition to the Partner Success Managers for the partner onboarding process
Deliver effective training on the partner portal, business processes and systems to provide a successful partner engagement during evaluation
Project Planning
Craft a go-to-market project plan that aligns with the reseller partner needs and aligns all key stakeholders internally and externally of the reseller partners timescales and milestones to launch to market.
Co-ordinate the internal handover of the reseller partner account to the Partner Success Manager and other stakeholders.
Partner Experience
Work closely with the Sales Engineer in the qualification presales process and product solution on trials and demos with emerging markets that align with the investments/chasm work. Support OKR’s and drive the results to achieve the goals needed to grow sales
Support Sales and help with Analytics to drive growth and increased sales revenue by creating reports as key indicators to perform
Maintain and update the partner lifecycle tracker and dashboard and create quarterly reports to keep stakeholders within the business aligned on the reseller network pipeline.
Identify opportunities to design and implement improvements to SOPs, tools and resources which will enhance the partner experience and create efficiencies among Partner Success Managers
Co-ordinate with Partner Consulting where end user trial opportunities are present, and reseller partners require support
Analyze data to identify trends which present opportunities or risks to the overall success of the reseller network
Create a strategy for any stalled accounts across any stage of the partner lifecycle
Support the creation of Partner Success training packages in support of NPI projects
Support the overall partner experience in relation to OEM (Original Equipment Manufacturer models)
Other duties as assigned
What you'll need:
Bachelor’s degree (preferably in a technical field or Sales Role), or equivalent years of experience desired
5-8 years of account management, commercial experience, solution architecture and strategic consulting experience with enterprise partners or clients and Data Analytics; Industries such as: services, trucking, and fleet is highly preferred
Must be bilingual: Spanish (required), Portuguese (a plus)
Ability to build strong relationships, including the ability to empower and influence partners on innovative technology in a SAS environment
Experience with Salesforce and all Microsoft applications
Able to develop Metrics, dashboards and analyze data to make decisions and create KPI’s to help the Sr Director Partner Experience create a proactive approach to monitoring partner experience
Technical aptitude and ability to support partner requirements and Partner Success Manager initiatives
Strong technical insight: ability to learn technical products quickly and work effectively with both technical and non-technical teams
Ability to travel up to 20% Globally
Innovation Lives Here
You go all in no matter what you do, and so do we. At Lytx, we’re powered by cutting-edge technology and Happy People. You want your work to make a positive impact in the world, and that’s what we do. Join our diverse team of hungry, humble and capable people united to make a difference.
Together, we help save lives on our roadways.
Find out how good it feels to be a part of an inclusive, collaborative team. We’re committed to delivering an environment where everyone feels valued, included and supported to do their best work and share their voices.
Lytx, Inc. is proud to be an equal opportunity/affirmative action employer and maintains a drug-free workplace. We’re committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce. EOE/M/F/Disabled/Vet.
Lytx® is a leading provider of video telematics, analytics, safety and productivity solutions for commercial and public sector fleets. Our unrivaled Driver Safety Program, powered by our best-in-class DriveCam® Event Recorder, is proven to help save lives and reduce risk. We harness the power of video to help clients see what happened in the past, manage their operations more efficiently in the present and improve driver behavior to change the future. Our customizable services and programs span driver safety, risk detection, fleet tracking, compliance and fuel management. Using the world’s largest driving database of its kind, along with proprietary machine vision and artificial intelligence technology, we help protect and connect thousands of fleets and more than one million drivers worldwide. For more information, visit www.lytx.com, @lytx on Twitter, LinkedIn, our Facebook page or YouTube channel.
Privacy Notice: If you are a California resident: We collect, use, disclose, and retain personal information in accordance with our Privacy Policy. Lytx does not sell or share (as defined in the California Consumer Privacy Act of 2018, as amended) your personal information.
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