The Director of Family Support Services is responsible for implementing and managing family support services and promoting a comprehensive, seamless continuum of services within the community that will help create family environments conducive to the healthy growth and development of children.
Duties and Responsibilities:
Management
Administer family support programs to include, but not limited to Family Navigation, Kaleidoscope Play & Learn, Early Learning Resource Center(s), Dolly Parton's Imagination Library, and Raising a Reader.
Plan, implement and evaluate programs; supervise staff; develop and coordinate outreach; monitor budgets and expenses.
Provide direct service to families, as needed.
Maintain appropriate certifications and credentials.
Personnel Management/Coordination
Recruit, train and supervise family support staff and volunteers.
Conduct department staff meetings and coordinate communication/information. • Ensure staff compliance with all Partnership personnel policies and procedures. • Establish work plans with assigned staff and monitor progress.
Implement and maintain performance assessment process with all family support staff. • Facilitate reflective supervision with staff in accordance with model requirements.
Program Development
Research best practices for program delivery.
Track parenting activities in the community and recommend new programs as determined by the Partnership's strategic plan and community needs.
Provide direction, leadership, assessment, implementation and staff development for family support programs.
Review and coordinate family support services with other Partnership and community services.
Collaboration/Community Outreach
Participate in community or statewide initiatives, committees, and/or forums or ad hoc groups formed to focus on the needs of families of young children.
Build and strengthen relationships with community organizations serving families of young children.
Broaden community awareness about the Partnership's family support services. • Advocate on behalf of young children, their parents, and families.
Promote knowledge and usage of family support principles in the Partnership and other family-oriented organizations.
Provide training to parents, community groups and/or partnering agencies.
Marketing/Outreach
Market and recruit families for Partnership services.
Work with the Community Education and Public Awareness Coordinator to produce news releases, publications, presentations, reports and other vehicles to increase awareness of family support services.
Resource Development
Identify funding sources for parent education and family support services and draft grant proposals as warranted.
Participate in and support all Partnership fundraising efforts.
Fiscal Management
Provide oversight to family support activity budgets.
Ensure proper expenditures of budgeted funds.
Monitor paperwork and documentation kept on all family support expenditures to ensure accountability for Smart Start and other funding sources.
Fully comply with all fiscal policies and procedures.
Evaluation
Systematically collect and analyze information about activities, characteristics, and outcomes of family support activities to assist staff and Board of Directors with data regarding progress toward impacting county wide early childhood issues, progress toward addressing partnership needs or target populations, and overall effectiveness of family support.
Ensure regular data entry into computer databases.
Complete required Partnership and program reports.
Other Duties as Assigned
Perform other duties as necessary to promote and foster the mission of the Iredell County Partnership for Young Children.
Qualifications/Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and meet the requirements listed below.
Must pass a criminal background check.
Must have reliable transportation and valid driver's license.
Occasional evening, early morning, and/or weekend hours required.
Travel is required.
Education and/or Experience:
Bachelor's degree in a field related to social work, human services, or child development from an accredited college or university and five (5) or more years' experience in supervision of staff and programs working with families, with an emphasis on program development, management, and evaluation. Master's degree preferred. Equivalent combination of education and experience considered.
Knowledge and Abilities:
Must be able to connect with families, children, and coworkers with enthusiasm and professionalism.
Knowledge of principles of family support and/or Strengthening Families Protective Factors Framework.
Proficiency in Microsoft Applications.
Ability to present information effectively in writing and orally.
Ability to effectively present information to small groups, top management, and/or boards. • Ability to communicate and work effectively with people from diverse backgrounds. • Ability to adapt to and support a changing work environment and new demands. • Attention to detail, and compliance with rules, regulations, and deadlines.
Ability to assess and report on programmatic compliance.
Ability and experience managing program budgets.
Ability to write reports and present findings.
A high level of organizational and interpersonal skills.
Ability to work independently and as part of integrated team.