Assistant Branch Manager at Gateway Dealer Network, LLC in Valley Park, Missouri

Job Description:

We take pride in our culture and strive to make Bobcat - GDN a place where people want to work, achieve excellence, remain curious and humble, and build lifelong relationships.

Assistant Branch Manager 

Gateway Dealer Network is one of the largest Bobcat and compact construction equipment dealerships in the United States, providing premiere customer service across 10 states in the Midwest, Southeast and Western U.S. with its headquarters in St. Louis, MO. Due to continued growth, GDN has an opportunity for the right person to join the team as an Assistant Branch Manager. 

The Assistant Branch Manager’s focus will be on the operational aspects of the Parts, Rental and Service Departments of the branches within their assigned region. This includes parts, rental, and service, sales support, customer assistance, technical support and profitability, and performance of the parts, rental, and service departments. This will be done in coordination and support of the Regional Customer Support Manager, Branch Managers, and the Parts and Service Managers for their assigned region.  

Essential Functions:  

• Provide leadership in all areas of parts, rental, and service within the assigned region. 

• Provide leadership by setting expectations and establishing standards of performance for all employees within the parts, rental, and service departments that are consistent with the Company’s metrics and core values. 

• Guide the parts, rental, and service staff in their daily routine to ensure maximum performance and effectiveness. 

• Assist in training parts, rental, and service personnel in a way consistent with the company’s strategic goals. 

• Ensure that Bobcat performance metrics and annual business plans are achieved.  

• Assist in opening of new branches in the region.  

• Provide support as needed in regional branches as the needs arise.  

• Develop and maintain close professional relationships with the Company’s primary suppliers. 

Other Duties: 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Work Environment/Physical Demands: 

• Many of the working hours are spent sitting down and working on a computer. 

• Some areas of the workplace may be hazardous and/or dirty; proper safety protective gear should be worn as needed. 

• Answering the phone and speaking with customers and employees.  

• The noise level in the work environment is usually moderate but is right off the shop floor so can occasionally be loud. 

• While performing the duties of this job, the employee is occasionally required to stand, walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds. 

Job Requirements: 

• BA/SA degree and/or equivalent experience would be desirable. 

• Minimum one to two years of successful business management experience within the construction industry. 

• Demonstrate an understanding of business accounting principles and budget preparation. 

• Computer literacy with Excel spreadsheet familiarity. 

• Demonstrate effective leadership, motivation, organizational and communication skills. 

Travel: Overnight travel within the region will be required. 

Benefits: 

• Health, Dental, Life & Disability Policies 

• Employee Discounts 

• 401K Plan with Company Match 

• Flexible Spending Account 

• Paid Holidays & Vacation 

• Training & Advancement Opportunities 

Pre-Employment drug screens & proof of employment eligibility (E-Verify) are required for any position offered. 

We are always on the lookout for people who bring fresh perspective and life experiences to our team.