Youth Services Case Manager at Community Action Agency of Greater Kansas City in Kansas City, Missouri

Job Description:

Reports to: Youth Services Manager
Classification: Full-Time
Direct Reports: None
Exempt Status: Non-Exempt
Department: Youth Services
Community Action Agency of Greater Kansas City is a nonprofit organization providing programs and services to low-income residents of Jackson, Platte and Clay counties, Missouri.
Program Description: Youth Services provides students tools, support and resources needed to graduate and pursue post-secondary education, career exploration, and leadership development. Students are given the opportunity to volunteer, gain leadership training, receive a stipend, attend filed trips and obtain college scholarships.
Minimum Requirements:
Bachelors Degree in Social Work, Human Services, or a related fieldTwo (2) years of experience in related function of providing human services to a comparable clientele is requiredPublic speaking experienceAbility to read, comprehend, and follow training manual guidelines and proceduresExcellent listening and assessment skillsExperience with email, facsimile machine, scanner and copierProficient in alpha-numeric filing, Microsoft Office products: word, excel, and outlook and ability to learn State agency databaseSome evenings, weekends and overnight travel required occasionallyReliable transportation, valid driver license and maintain active car insurance
Essential Job Functions:
Provide case management services to all families including intake, assessment, goal setting, case plan development, monitoring, financial management advocacy and referralsAbility to develop and present curriculum to students in a classroom setting and onlineWork well with school staff, students, community and coworkers by providing excellent customer serviceAssist with recruitment of program participantsGather, verify and maintain pertinent and accurate information from participants and household members to meet their service needsMaintain safe environment for participantsDocument eligibility and input accurate data into State agency and company databaseInform clients of program guidelines, rights and responsibilitiesAdjust to frequent change in duties and proceduresBe non-judgmental and objective in working with clients, vendors and coworkersWork independently and/or team setting and adhere to deadlinesAbility to work effectively and efficiently in high stress situationsRepresent CAAGKC at special events, meetings and/or remote locations to collect and/or inform applicants of programs and servicesInform participants of other CAAGKC programs and services they may qualify forAny other duties as assigned
Physical Demands:
Sitting - 80%
Standing - 10%
Bending - 5%
Lifting - 5% ability to lift at least 25 lbs. or less
Work Environment:
In office - 60%
Out of office - 40%