Strategic Solution Consultant at 2846 Roche Diagnostics Corporation in Indianapolis, Indiana

Job Description:

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche.

As a Strategic Solution Consultant, you will create and drive the Roche Consulting strategy by delivering value-driven solutions to the customers we serve. You will create and demonstrate customer value to foster and support the Roche organization. This role involves aligning with global stakeholders, Business Affiliate (BA) stakeholders, and North American Roche Diagnostic Corporation (RDC) teams.

You will address diverse and complex issues, requiring in-depth evaluation and judgment. You may coordinate activities of other employees and network with senior internal and external personnel. Additionally, you will collaborate with the Roche Consulting team to refine methods and tools to demonstrate the value of Roche solutions and services creatively addressing customer needs.

The position requires an individual with a proven Growth mindset that will impact our strategic organizational goals.  Must have proven agility in a rapidly changing environment and involves collecting customer feedback to improve consulting solutions. You are also responsible for ensuring the Roche solutions are optimized and performing at the highest possible level.

The Opportunity:

• Provide strategic direction and support to Roche North America Corporate Accounts organization to drive value across the Large Reference Lab business segment.  




• Provide assessments, training, and advice to customers using methodologies like process maps, 5S analysis, and VDM.




• Collaborate with customers to create and adjust our Roche Consulting strategy to enable the customers success.  




• Support peers in assessing customer laboratories and recommending improvements.




• Communicate Roche Consulting's service value through documents, engagements, and marketing materials.




• Offer pre and post-sales support for complex product/application/solution implementation.




• Handle administrative tasks and share best practices to continuously enrich Roche Consulting offerings.




• This is a field based Role covering all of the USA.  

Who You Are:

• Bachelor’s degree in business, engineering, computer science, healthcare, or related field.

Preferences:

• 5 years of experience in Operations, Engineering, Quality, Regulatory or equivalent, including experience in successfully leading cross functional teams in driving results




• Master’s degree preferred




• 5+ years of management experience, with a background in laboratory or healthcare industry or consulting services using Lean Six Sigma or similar tools.

• 3+ years of commercial experience in sales, service, or consulting.




• Familiarity with Roche Solutions preferred.




• Strong network within Roche Diagnostics global organization.




• Knowledge in process design, improvement methodologies, and data analytic tools.

ADDITIONAL INFORMATION

Relocation benefits are not available for this job posting

Willingness to travel 50%-75% of the time.

The expected salary range for this position based on the primary location of Indianapolis  is $113,900.00 to $211,500.00.  Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law.  A discretionary annual bonus may be available based on individual and Company performance.  This position also qualifies for the benefits detailed at the link provided below.

Benefits

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

As a global leader in healthcare, Roche Diagnostics offers a broad portfolio of products, tools and services that help in the prevention, diagnosis and management of diseases like HPV, HIV, hepatitis and diabetes as well as other medical conditions, such as fertility and blood coagulation. These products and services are used by researchers, physicians, patients, hospitals and laboratories worldwide to help improve people's lives.

Roche is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.