Policy Servicing Specialist I at Erie Insurance in Harborcreek, Pennsylvania

Job Description:

Division or Field Office:

Experience & Customer Service Division
Department of Position: Operations & Strategy Dept
Work from:
Knowledge Park Office Salary Range:
$31,300.00-$49,998.00*

salary range is for thislevel and may vary based on actual level of role hired for

*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.Position may be eligible for an annual bonus payment.

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.

Benefits That Go Beyond The Basics

We strive to be Above all in Service® to our customers-and to our employees. That's why Erie Insurance offers you an exceptional benefits package, including:

• Premier health, prescription, dental, and vision benefits for you and your dependents.Coverage begins your first day of work.
• Low contributions to medical and prescription premiums.We currently pay up to 97% of employees' monthly premium costs.
• Pension.We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• 401(k) with up to 4% contribution match.The 401(k) is offered in addition to the pension.
• Paid time off.Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development.Including a tuition reimbursement program for higher education and industry designations.

Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

Position Summary

Under close supervision, processes quotes, applications, renewals and/or basic endorsements for designated lines of business.

• The successful candidate will work from the Knowledge Park Office in Harborcreek, PA.

Duties and Responsibilities

• Develops and applies basic knowledge of rules, rates and procedures for quotes, applications, endorsements and/or renewals of designated lines of business.
• Enters and updates policy records, applying appropriate rules and rates by accessing online manuals.
• Contacts Agents and underwriters to obtain additional information as required.
• Enters cancellations, expirations and partial cancellations into the system as required.
• Develops and applies a basic knowledge of cancellation laws for states in which ERIE operates.
• Performs limited underwriting review and rates complex quotes, applications, endorsements or renewals as required.
• Resolves problems and answers inquiries from associates, Agents, underwriters and management, in routine consultation with Level II and III input.
• Acts as a liaison to Underwriting, Office of the President, Collections, State Bureaus, and State Insurance Departments on premium audit issues and answer audit-related complaints.
• Assists the section supervisor with various projects.

This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident

The first fourduties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.

Competencies

• Values Diversity


• Nimble Learning


• Self-Development


• Collaborates


• Customer Focus


• Cultivates Innovation


• Optimizes Work Processes


• Instills Trust


• Ensures Accountability


• Decision Quality


• Job-Specific Knowledge

Qualifications

Minimum Educational Requirements

• High school diploma, or GED, required.

Additional Experience

• Experience providing clerical support related to the rating and/or processing of policies in underwriting application, endorsements, renewals or equivalent, preferred.
• Basic knowledge of various online systems, such as BUNDL and ERIEbooks, preferred.
• Ability to enter data with speed and accuracy, required.
• Willingness to pursue professional insurance/technology courses preferred.

Physical Requirements

• Lifting/Moving 0-20 lbs; Occasional (<20>


• Lifting/Moving 20-50 lbs; Occasional (<20>


• Ability to move over 50 lbs using lifting aide equipment; Occasional (<20>


• Driving; Rarely


• Pushing/Pulling/moving objects, equipment with wheels; Occasional (<20>


• Climbing/accessing heights; Rarely


• Manual Keying/Data Entry/inputting information/computer use; Frequent (50-80%)

Nearest Major Market: Erie

Apply Now