Windows POS Device Technician/Engineer at HAYS in Boston, Massachusetts

Job Description:

The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.


Applicants must be legally authorized to work in the United States. Sponsorship not available.


Our client is seeking a Windows POS Device Technician/Engineer in Canton, MA/ Hybrid.


Role Description


We are seeking a skilled Windows POS Device Technician/Engineer to manage, configure, and troubleshoot our fleet of Windows-based point-of-sale (POS) devices. The ideal candidate will have strong technical skills in Windows operating systems, including Windows 10 LTSC and LTSB, Windows 11, device imaging, and configuration management across multiple POS devices and Windows tablets.
• Manage and maintain Windows-based POS devices across multiple locations
• Create, test, and deploy Windows images for POS devices
• Configure and optimize Windows settings for POS applications and security
• Troubleshoot and resolve Windows-related issues on POS devices
• Evaluate and remediate windows security vulnerabilities from periodic scans
• Develop and maintain documentation for POS device configurations and processes
• Collaborate with IT and operations teams to ensure POS device reliability and performance
• Manage wireless functionality for Windows tablets


Skills & Requirements


• Bachelor's degree in computer science, Information Technology, or related field (or equivalent experience)
• 5+ years of experience managing Windows-based systems, preferably in a POS environment
• Strong knowledge of Windows operating systems, particularly in enterprise environments
• Experience with imaging and deployment tools
• Familiarity with Group Policy
• Experience with remote management and monitoring tools
• Experience with Windows Embedded Shell
• Experience with Windows DISM tool
• Microsoft certifications (e.g., MCSA, MCSE)
• Experience with POS software and hardware
• Knowledge of retail and/or hospitality IT operations
• Familiarity with networking concepts and troubleshooting
• Experience managing Windows tablets and their wireless functionality
• Windows OS administration
• System imaging and deployment
• Configuration management
• Troubleshooting and problem-solving
• Technical documentation
• Strong communication skills


Benefits/Other Compensation


This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).


Why Hays?


You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.


Nervous about an upcoming interview? Unsure how to write a new resume?


Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.


Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is 'do the right thing'.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.


In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.


Drug testing may be required; please contact a recruiter for more information.


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#1164872 - Ksenia Salgado