Operations Manager - DS Day Services at Bay Cove Human Services, Inc. in Boston, Massachusetts

Job Description:

Bay Cove Human Services' mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts.


Bay Cove Human Services is committed to ensuring the representation and participation of candidates from diverse backgrounds and experiences. We encourage all qualified individuals, particularly those from historically marginalized groups, to apply.



Job Summary:



Your position as Operations Manager supports this mission through providing all aspects of administrative management of the Division's program services.



Essential Functions of Position:



Protects the rights and dignity of the individuals we support.
Safeguards the confidentiality of those supported by the programs.
Completes other duties and projects as assigned by the Director.
Provides effective crisis prevention and intervention.





Administrative and Operations Responsibilities:



Monitors program expenditures within the contracted budget.
Ensuree that contact with customers and outside agencies is provided in a professional manner on an ongoing basis.
Maintains a positive and professional relationship with the program's neighbors, community members, involved family members, colleagues and funding sources.
Completes consumer payroll as necessary including; printing weekly, monthly and quarterly payroll reports.
Completes monthly consumer billing
Maintains accounts receivable procedures for production customers and invoicing for all contracted jobs.
Submits requests for payment of all bills to the Bay Cove accounting department.
Records and deposits payments received and requests postage meter checks as necessary.
Submits weekly staff time sheets to payroll department and prints up new staff time sheets weekly.



Requirements for the position



Current United States driver's license.
An acceptable CORI (criminal record assessment).
BA in business or other related field preferred.
Three years' experience in accounts payable/business administration, experience in office management preferred.
Computer literate in Microsoft Word, Microsoft Excel and QuickBooks and Access.
Attends required orientation and training, including inservice training, conferences and seminars within the indicated timelines and achieves satisfactory competency.