Job Description:
Web Content Manager
College Board - AP&I
Location: This is a fully remote role, but candidates who live near College Board offices can be fully remote or hybrid (Tuesday and Wednesday in office).
Type: This is a full-time temp position expected to last 6 months from the start date and candidates are expected to work 40 hours per week.
About the Team
With 40 courses and exams across multiple subject areas, Advanced Placement is the most widely accepted college-level academic program available to high school students. Each year, students around the world who want to achieve at the highest level become AP® students. Through AP's college-level courses and exams, students can earn college credit and advanced placement, stand out in the college admission process, and learn from some of the most talented and inspiring teachers in the world. The AP Web Management team is committed to ensuring critical information about the AP program is available on our web sites in a timely manner, collaborating with both program subject-matter experts as well as cross-divisional stakeholders such as Communications, Marketing, and Legal.
About the Opportunity
As the Web Content Manager, you will be responsible for supporting the AP Web Management team's content production goals, ensuring content projects move through the production process consistently, reviewing, revising, rewriting and editing content using established conventions and standards as laid out by the AP Web team. You will help keep the AP web team's content production project plans up to date, creating Gantt charts, schedules, and other planning documents that will help the team stay organized as work is completed. You will help run and improve our content management process, including how the team manages updates to web pages via copy decks or other means, web editorial guidelines, how assignments are delegated, and where documentation is maintained. And when necessary, you will make edits to web pages directly in our content management system.
Your key responsibilities are:
Web Content Management (70%)
- Keep all assigned tickets on the AP Web Work Smartsheet board updated and moving through the production process
- Review, revise, rewrite and edit content as necessary per web editorial guidelines and direction from team Web Content Leads
- Ensure edits to decks are clear before passing them to the web team, assisting with additional edits from stakeholders during the quality control process, and notifying stakeholders when their updates have gone live
- Update content in our preview environments under guidance and direction from the Web Content Leads Work with stakeholders throughout the production process by sending content decks to stakeholders
Process Optimization (30%)
- Create posting schedules and surface conflicts with the broader AP Web Team with enough anticipation to address them
- Support capacity planning with the team and ensure that the actual launch date of each ticket is recorded before closing it out
- Document team processes in team wiki and share when clarifications are needed
- Work with team project leads to determine priority of tickets
About You
You have:
- 4-6 years of experience writing and editing content for the web and a bachelor's degree or similar experience in a related field
- Excellent organizational skills and proven ability to independently manage multiple projects in parallel and as a member of a larger team
- Systems and routines that guide your daily operations and help you squeeze efficiency and productivity out of your time
- Excellent attention to detail, you are the one catching things before projects are launched or completed
- Adept problem-solving skills, including using data to inform decisions and actions
- Excellent verbal and written communication skills, including facilitating meetings and presenting remotely and in-person to groups of 15 or more
- Proven ability to build relationships and influence others to action
- Experience making content changes to websites using content management systems (Drupal, Wordpress, Adobe AEM)
- Proficiency with office software (word processing, spreadsheet management, presentation decks); mastery of Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams, OneNote) preferred
- Familiarity with other project management software such as Smartsheet is preferred
- Familiarity with a "post-Agile" world or mentality
- Authorization to work in the United States
About Our Process
- Application review will begin immediately and will continue until the position is filled
- While the hiring process may vary, it generally includes resume and application submission, recruiter phone screen, hiring manager interview, performance exercise and/or panel interview, and reference checks. This is an approximately 8-week process.
About Our Benefits and Compensation
College Board offers a competitive compensation program that attracts top talent looking to make a difference in education.
- The salary for this position is $40 per hour. You will be paid this rate hourly for time worked.
- As a temporary position, this role is not eligible for College Board benefits including medical benefits or paid time off.
You can expect to have transparent conversations about compensation with our recruiters throughout your application process.
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