Temp, Investigator Support Services Specialist I at LabConnect in Johnson City, Tennessee

Job Description:

Overview

LabConnect improves lives by partnering with pharmaceutical and biotech companies, and clinical research organizations (CROs) to accelerate the development of new medicines around the world.

We are an independent, global, one-stop-shop focused on delivering Central Laboratory Services that are tailor-made, timely and flexible to meet the evolving study demands of traditional to increasingly complex trials. Additionally, we provide Functional Service Provider (FSP) Solutions, supporting our clients with scientific and technical expertise, acting as an extension of their team, coordinating all laboratory related needs, advising on strategies for lab data collection and providing end-to-end analytical and logistical solutions.

Job Summary

The Investigator Support Services Specialist I is responsible for sample management activities for samples arriving at the LabConnect Johnson City facility. The ISS Specialist Tier I will perform tasks in support of receiving specimens for storage, onsite processing, or shipment to partner laboratories or other facilities. The ISS Specialist Tier I will work closely with the Sample Processing Services (SPS) and Biorepository Services (BRS) for sample handling. The ISS Specialist Tier I will also communicate with other departments such as Client Services, Sample Tracking Services, and Clinical Trial Materials (CTM) to ensure the timely and accurate handling of samples.

Essential Duties and Other Responsibilities

• Sample receipt and Breakdown of kits received
• Requisition registration
• Sample accessioning
• Receive samples in from partner laboratories
• Issue queries
• Prepare samples for courier pick-up as a backup shipper
• Prepare samples for shipment as a backup shipper
• Document end of day checks and other checklists as required by assignment
• Knowledge of Good Documentation Practice (GDP)
• 6 hours of continuing education per year
• Basic Problem Resolution (transferring requisitions and relabeling samples)
• Other duties as designated

Education/Experience

Required:

High school diploma or general education degree (GED); Must possess excellent organizational and interpersonal skills, be highly adaptive and customer service experience is required. Must have excellent organizational and interpersonal skills.

Preferred:

One to three months related experience and/or training; or equivalent combination of education and experience. Laboratory work experience preferred.

Language Ability

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization.

Math Ability

Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to solve practical problems and deal with a variety of concrete variables in standardized situations or situations where only limited standardization exists.

Computer Skills

To perform this job successfully, an individual should have a working knowledge of Microsoft Office applications including MS Word and Excel.

Certificates and Licenses

Medical Laboratory Technician Certification (ASCP) preferred.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Work Environment

The noise level in the work environment is usually moderate.

Physical Demands

While performing the duties of this job, the employee is regularly required to sit. The employee is frequently required to talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Exposure to dry ice and cold. Must handle biological samples.

Read more below and get ready for your next great employment adventure!

Some of the Perks our LabConnectors Love:

• Financial Security (base pay, 401k match and annual bonus eligibility)
• Health Benefits beginning on date of hire
• PTO plan plus 10 Paid Company Holidays and 1 day to Volunteer in your community
• Short and Long-Term Disability, Life and AD&D
• We celebrate our differences, which enrich our Culture

We are a growing and global team on a mission to create healthier communities by accelerating the development of new medicines. In addition to great perks and challenging work assignments, we invest in our people with enriching career growth opportunities.

We believe in a friendly and collaborative environment with open lines of communication. Join our team and discover how your work can impact the lives of people all over the world.

It is the policy of LabConnect to provide equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.

Equal Employment Opportunity Posters:

https://www.dol.gov/agencies/ofccp/posters

If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please email talent@labconnect.com or call +1(423)722-3155.

For more information, visit www.labconnect.com

Other details

• Pay Type Hourly