The newly built Homewood Suites Newport Ovation is looking for a top-performing Hotel Assistant General Manager.
The Homewood Suites Newport Ovation is seeking an experienced Hotel Assistant General Manager with solid leadership abilities who can grow with us. In their absence, you will collaborate with our Hotel General Manager to plan and oversee the hotel's daily operations and assume the Hotel General Manager's responsibilities. This Hotel Assistant General Manager is responsible for managing employees and ensuring our guests have a 5-star experience with our services. Our ideal Hotel Assistant General Manager is passionate about customer service while maintaining the hotel's budget and quality standards.
The Homewood Suites is Hilton's flagship, upscale, extended-stay brand, and this hotel will be built to Hilton's newly updated design standards. Catering to both leisure and business travelers alike, Homewood's guests can look forward to the extra space provided by rooms with separate sleeping and living areas, fully equipped kitchens, and full-sized refrigerators.
The hotel, located at 201 West 4th Newport, will also have a plaza-level restaurant with a bar and a rooftop bar that will overlook the unique views of the riverfront and Cincinnati skyline.
Additional amenities will include a fitness center, on-site laundry facilities, and access to the planned Ovation Membership Club. This state-of-the-art health and wellness club will feature a full-service spa, group exercise classes, locker rooms, meeting space, and dedicated floors for both cardio and free weights, all nestled around a heated roof deck pool.
What is in it for YOU?
All Associates:
SAME DAY PAY Access your pay as you've earned it! No cost to you!
Vacation/ Personal days and holiday pay
Access Perks
Discounts on Travel, Hotels, Food, Entertainment, Shopping, and more!
Brand Travel Discounts for Travel and Food & Beverage
Online Training Courses
Referral Program and Bonus
Direct Deposit
Employee Assistance Program
Associate of the Month
Associate of the Year
Service Awards
Full-Time Associates:
Medical, Dental, Vision BENEFITS BEGIN DAY ONE
Free Basic Life and basic Accidental Insurance
Voluntary Life Insurance Products for Self, Spouse, and Dependents
Day Care Flex Spending account
Flexible Health Care Spending Account
Wellness Program- For those who have Medical on our Anthem plan
401K with a Company match!
Jury Duty Leave
Bereavement Leave
Some Key Areas of Responsibility for Hotel Assistant General Manager include:
Assist the Hotel General Manager in the day-to-day operation of the hotel in maintaining all standards of guest service
Analyze the performance of each department, report any problem areas, and make recommendations to improve the profitability of hotel operations
Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention
Create the yearly hotel budget in collaboration with the general manager and department heads, and assess and adjust performance throughout the year to stay profitable
Ensure that all local, state, and federal rules and regulations, as well as any corporate or brand-established policies and practices, are followed
Provide the vision, leadership, and strategy that inspires your staff to deliver exceptional guest service that drives financial success
Collaborate with hotel department leaders to define goals and objectives that are compatible with the overall hotel goals, as well as strategies for achieving them
Create a budget to maximize profit margins while keeping costs in balance with guest satisfaction and quality of services
Lead sales and marketing efforts by developing a targeted strategy for publicizing the hotel's services and amenities
Establish the hotel's reputation for quality by inspecting rooms, public areas, and the surrounding grounds for cleanliness and upkeep
Requirements for Hotel Assistant General Manager include
High school diploma or equivalent GED
A degree in hospitality or a related field of study preferred
Previous experience as a hotel manager, assistant manager, or hotel department manager required
Demonstrate excellent organizational skills, communication skills, and problem-solving skills
Proven customer service experience as a manager; strong guest-focused mentality
Applicants must be able to work weekends & holidays.
As a Company, we believe the true success of our operation rests with the associates who bring life to the brick-and-mortar. A great hotel or club is created by great people who perform their jobs to the best of their ability and are always friendly and helpful to the guests. Our associates' attitude is the mark that sets us apart from other management companies. As the property becomes known for its quality of service and the attitude of its associates, the opportunity for growth and security on the personal level is enhanced. A quality operation begets quality people, and this combination, in turn, yields satisfied guests.
With our commitment to an inclusive workplace, Commonwealth Hotels is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate our associates' unique differences because that drives curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.