Our client, a leader in the automotive industry, is seeking a dedicated and experienced Service Manager to oversee daily operations within their service department. This role requires a hands-on professional with a strong background in automotive services, leadership capabilities, and a commitment to delivering high-quality customer experiences. The ideal candidate will lead a team, ensuring operational efficiency and fostering a culture of excellence.
This Role Offers:
Competitive salary with comprehensive benefits including health coverage and retirement plans.
An integral role in a well-established company within the automotive industry.
A leadership role where you can directly impact the financial success of the organization.
Opportunities for professional growth through continuous learning and responsibilities.
Dynamic work environment that values precision, compliance, and financial integrity.
Focus:
Oversee the daily operations of the service department, ensuring smooth workflow and timely completion of tasks.
Lead and manage a team of 10 or more technicians and service staff, providing guidance, training, and performance evaluations.
Develop and implement strategies to enhance service quality and customer satisfaction.
Ensure compliance with safety standards and regulatory requirements.
Maintain a high level of communication between departments to optimize operations.
Track and report service department metrics, including productivity and efficiency.
Address customer concerns and provide timely resolutions to maintain satisfaction.
Skill Set:
Minimum of 5 years of managerial experience in a service-focused role, ideally within the automotive sector.
5-10 years of hands-on experience working in an automotive service department.
Demonstrated ability to manage and motivate a team of 10 or more staff members.
Proven track record of enhancing service department performance and customer satisfaction.
Strong organizational, problem-solving, and communication skills.
Valid driver's license with a clean driving record.
About Blue Signal:
Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS