Solid understanding and perspective in the application of qualitative and quantitative data for continuous improvement, communicating impact, and determining progress toward internal and external goals
Strong critical and strategic thinking skills, as well as creative and innovative thinking
Comfort and proficiency with presentation skills both publicly and one-on-one
Strong oral and written communication skills
Ability to work independently and in a team environment to accomplish team goals
Ability to develop, implement, and manage work and project plans through strong project management skills
Comfortable interacting with key stakeholders and individuals from all segments of the community
Self-starter with ability to pivot with work and environmental changes
Ability to lead others throughout the organization, regardless of title
Attention to detail
Microsoft Office: Excel, Word, PowerPoint
Advanced computer skills in Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.) and survey tools
Typing of 60 wpm or higher, ability to edit for spelling, punctuation and grammatical error
Primary Purpose
Performs administrative duties requiring considerable judgment, initiative, and knowledge of United Way of East Central Iowa. Assists the President & CEO in the performance of their responsibilities. This position participates as part of the administrative support team, providing administrative support to other departments as necessary and directed by the President &CEO, with a focus on Finance & Administration and Resource Development. Position requires high levels of independent thinking, initiative, confidentiality, and knowledge of United Way, and functions with minimal supervision. Interacts with staff, volunteers, and agencies.
Essential Job Functions
Support of President & CEO
Maintain knowledge of management priorities and is flexible to adapt to changes in these priorities. Anticipates needs and conducts administrative functions that maintains a positive image for and achieves objectives of management.
Manage the final revision of written materials from the President & CEO. Ensure correspondence is accurate, professional and timely. Proof and prepare final versions of reports, correspondence, and other written documents within appropriate timelines.
Assists with monitoring timelines and steps of projects.
Compose, edit and/or process correspondence, meeting notices, minutes, etc. for Executive Committee, Board of Directors, Board of Trustees, Nominations Committee, Finance Committee, Investment Committee, Operations Committee, Planned Giving Committee, Agency Executives meetings, and other committees as assigned. Attend meetings as requested.
Maintains volunteer manuals, biography information, and other administrative documents.
Identify efficiencies and improvements to workflow processes.
Maintain correspondence files and meeting schedule for President &CEO, including scheduling activities for them and making applicable preparations.
Monitor compliance with deadlines and required updates related to organizational work and governance.
Assist with communication with and engagement of donors, volunteers, and other stakeholders.
Support of Other Departments
Coordinate campaign and other fundraising meetings and leadership events with companies, donors, and volunteers on behalf of the President and Resource Development.
Assist with correspondence and pledge processing during campaign, including weekly donor acknowledgement letters/receipts.
Use Andar database and other technology platforms for information, reporting, and follow-up.
Coordinate and maintain Andar data related to major donors and other key stakeholders and volunteers. Assist with providing UW staff with appropriate information as requested.
Assist other Departments during seasonal peaks in activities when called upon, including finance functions of accounts payable and accounts receivable.
Maintain the accuracy and confidentiality of records, including but not limited to contact lists, membership rosters, database records, manuals and files, and other organizational documents.
Coordinate the sharing and retention of executed agreements, communicating with internal and external parties and following up to maintain compliance with UWECI's policy and procedure.
Assist Finance and Administration in the development and implementation of new policies and procedures.
Office Management
Provide backup as first point of contact for callers and visitors, providing excellent customer service while assisting or directing them to the appropriate source.
Complete expense reports, including corporate credit card reports, for President & CEO.
Acts as point of contact for Human Services Campus for building manager and contractors. Maintain relationships with vendors and facilitate maintenance and repairs for facility, printers, postage meter, and computers.
Lead in United Way Worldwide Annual Membership Certification process.
Manage everyday functions of the office including maintenance and oversight of supplies, furniture, office equipment and office spaces.
Assist with set up and management of technology for presentations. Troubleshooting any technical issues that arise during meetings. Facilitate office moves as needed and serve as point person for property management maintenance request.
Supervise and support the part-time administrative assistant in daily tasks, providing guidance and feedback on prioritizing administrative projects, ensuring timely completion of tasks.