At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
About this role:
Wells Fargo is seeking a Business Execution Consultant in Card and Merchant Services Process Change Delivery as part of Card and Merchant Services Operations. Learn more about the career areas and lines of business at wellsfargojobs.com.
In this role, you will:
Participate in a variety of assigned and ongoing business initiatives to ensure success in meeting business goals and objectives
Research complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy, and understanding of international business
Review basic initiatives including policy or process changes, process improvements, technology enhancements, and conduct regular reviews to identify efficiencies and cost savings opportunities
Ensure efficiency, quality, cost effectiveness of solutions, risk management and pipeline management relating to assigned operations
Review and research business strategy and action plans to establish effective processes while meeting performance metrics and policy expectations
Utilize independent judgment to guide moderate risk deliverables
Present recommendations to develop, implement, and monitor processes, effectiveness of support function, and business performance improvement opportunities for managing risks of the business
Exercise independent judgment and provide guidance in diverse support functions and operations for a single business group within a line of business
Collaborate and consult with leaders and executive management
Provide work direction to less experienced Strategy and Execution staff
Required Qualifications, US:
2+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Ability to take initiative in providing analytics that will help create and improve process through strategic thinking
Good analytical skills with high attention to detail and accuracy
Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
Knowledge and understanding of consumer products, policies, and procedures; within a call center environment, specifically with credit card.
Strong collaboration and partnering skills
Experience identifying risk, evaluate the impact and developing strategy to mitigate risk
Strong knowledge and understanding of project management and implementation of business deliverables.
Strong time management skills and ability to meet deadlines
Excellent verbal, written, and interpersonal communication skills
Ability to take initiative and identify opportunities in recommending change
Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
Job Expectations:
This position is not eligible for Visa Sponsorship
This position offers a hybrid work schedule
Job Locations:
1525 W WT Harris Blvd Charlotte, NC
4101 Wiseman Blvd, San Antonio, TX
800 S Jordan Creek Parkway, West Des Moines, IA
2150 W. Pinnacle Peak Rd., Phoenix, AZ
2800 S. Price Rd., Chandler, AZ
Required locations for this position is listed above. Candidate must reside within a reasonable commute to the site location. Relocation assistance is not available for this position
Posting End Date: 1 Oct 2024 *Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.