Part Time Legal Office Receptionist at Roth Staffing Companies in Raleigh, North Carolina

Job Description:

Location: Raleigh (Downtown area)


Pay: $40-$50/k


Temp To Hire


Hours: Monday - Friday, 7:00am to 1:00pm


Summary:


The Receptionist position plays a crucial role in maintaining the firm's professional image and ensuring smooth office operations. It requires strong communication skills (both in person and in writing) and the ability to learn and use various software and technology platforms. This is an excellent opportunity for those who enjoy working in a collaborative, professional environment.


Duties/Responsibilities:


The receptionist should warmly welcome clients, visitors, and vendors, ensuring they feel comfortable and valued. Professionalism and a positive attitude are essential.


They must manage incoming calls, answering promptly and professionally, directing calls to the appropriate person, and taking accurate messages when necessary.


Memorize directory pictures with names and when a(n) lawyer/employee approaches, greet them with their name.


The receptionist should filter calls, especially for attorneys, identifying the caller's needs and ensuring only important or relevant calls reach busy professionals.


The receptionist may be asked to help schedule and coordinate appointments, meetings, and conference room usage, keeping all parties informed of changes.


Ensure that all incoming and outgoing mail, packages, and legal documents are handled efficiently, distributed to the right people, or sent out as required.


Receptionists must be careful when dealing with confidential client information, ensuring that conversations are kept private. Security Measures: They should be aware of any protocols related to security, such as restricting access to certain areas of the office and handling confidential mail.


Efficiently operate the firm's phone system, including routing calls, setting up voicemail, and managing extensions.


Receptionists should present a polished, professional image both in appearance and behavior, as they are often the first impression of the firm.


Offer clients refreshments and make them comfortable while they wait for meetings or appointments. Let them know where the restrooms are located.


Address client concerns, complaints, or inquiries by finding solutions or directing them to someone who can help.


There may be times when receptionists assist with other tasks as the need arises.


Help plan and coordinate office events, meetings, and other functions.


Qualifications:


* 2+ years of working experience in a professional environment.


* Proficient in Microsoft Office programs.


* Experience with or willingness and ability to learn our phone system.


* Excellent communication skills.


* Associate degree minimum or equivalent related work experience.


All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.