This is a remote position, applicants must reside/legally authorized to work in the United States.
Est. Weekly Pay: $2750 -$3,556.00
Job type: Full-time
Location: Fully Remote
Our client wants to change health care to make it more affordable, more personalized, and more focused on helping the whole person to achieve better health outcomes.
Transform healthcare and contribute to our client's industry-leading organization as a Patient Care Rep.
Patient Care Representative are dedicated team members who excel at customer service, helping elevate our clients patient care to new heights. In this crucial role, you are on the front lines with patients, responding to phone inquiries and addressing each with care, detail, and most importantly, empathy.
Here's a little more on how you'll make a difference:
Help patients understand their pharmacy benefits better. Use the knowledge you gain from training, your problem-solving skills and support from your team to answer patient calls effectively.
Help keep track of patient interactions. While on calls, use your expert listening skills to get to the heart of a patient's question quickly and document all interactions in real-time.
Ensure patients are equipped with the best advice. Identify and empathetically address patient concerns and, if necessary, escalate appropriately.
What You Should Have:
High School Diploma / GED required
College degree or Junior College degree with a healthcare focus preferred
1 year of relevant customer care experience
Intermediate to Advanced PC knowledge
Ability to navigate multiple screens and systems
Excellent communication skills (verbal and written)
Flexibility to work specified shift and extended hours as necessary.
What will set you apart:
College or Junior College education with a healthcare focus
Medical Terminology training
Pharmacy or Benefits training
What's in it for you?
$2,000 Sign-On Bonus!
UNCAPPED monthly commission!
VERY generous ramp-up period with supplemental income!
Full Benefits Package - Beginning on first day of employment!
Medical, Dental, Vision, and Life Insurance
Vacation, Sick Time, Personal days, and PAID Holidays
401k eligible after 30 days with excellent company match
Discounted services!
We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.
We offer uncapped commission incentives, leaving earning opportunities limitless! If you're ready to embark on a rewarding journey with us and make a meaningful impact in the healthcare sector, we encourage you to apply!