ESSENTIAL DUTIES & RESPONSIBILITIES: Ensure every client has an exceptional experience by warmly greeting customers, thoroughly explaining our services and answering questions - proactively building a positive relationship with every client. Actively promote Pause services, packages and memberships based upon the needs of the client and mastery of the Pause wellness philosophy. Assist with studio outreach initiatives and events. Assist in the management of our POS/appointment booking software. Maintain a high level of aesthetic throughout the studio by inspecting and cleaning our service rooms pre/post use. Maintain a high level of cleanliness through the studio including reception and restrooms. Provide excellent complimentary towel/linen service to guests by staying on top of all studio laundry.
REQUIRED EDUCATION AND EXPERIENCE: One year of experience in fitness, wellness, customer service or related field. High School graduate or equivalent.
ESSENTIAL SKILLS: Strong customer service and troubleshooting skills. Excellent communication skills. Sales. Highly organized and able to multi-task. Time management
COMPETENCIES: People lover. Passionate about physical and mental fitness, wellness and recovery. Manage a variety of responsibilities at the same time and achieving results on time. Utilize considerable judgment, independent action and initiative to analyze and resolve problems and make or develop recommendations. Demonstrate high levels of organization and attention to detail. Multitask with ease in energy filled, high pressure environment. Keep up-to-date on knowledge specific to Pause. Demonstrate a willingness to take on new challenges, responsibilities, and assignments.
PHYSICAL REQUIREMENTS/ENVIRONMENT: Requires a wide range of constant physical activities, including but not limited to: sitting, standing, walking, bending, kneeling, twisting, pushing, pulling, and reaching. Frequent repetitive movements. Requires close, distance, peripheral vision and depth perception. Continuous exposure to moderate noise. Frequent walking and standing on hard surfaces. Frequent movement, lifting or carrying of weight up to 50 pounds. Frequent use of chemicals, including solvents, lubricants, adhesives, paints, and cleaners.
POSITION TYPE: Must have weekend availability
OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Job Types: Full-time, Part-time
Salary: From $20.00 per hour
Benefits: 401(k), Dental insurance, Employee discount, Health insurance, Vision insurance
Shift: 6-7 hour shift, Evening shift, Morning shift, Weekly day range: Looking for open availability.
We are open 7 days a week, so days, nights, and weekends