The Reconstruction Manager is responsible to lead the Reconstruction department to ensure resources are deployed in a timely and effective manner.
Essential Duties and Responsibilities:
Schedule and deploy mitigation personnel and equipment resources in property reconstruction scenarios
Assess team competencies and coach individuals to close operational gaps
Review personnel resumes and conduct interviews in coordination with other leaders in hiring capacities
Manage a portfolio of sub-trades to ensure third-party vendors adhere to similar service expectations as employees
Coordinate with other functional leaders to ensure customer needs are being met in a timely manner
Manage reconstruction project budgets with direction from assigned Project Managers
Document project delivery milestones and other relevant project information in project databases
Identify potential project risks and issues and communicate them to project managers
Work with customers directly in escalation situations and/or in highly complex project deliveries
Train personnel towards improved productivity regardless of tenure? Ensure Quality Metrics (SLAs) are documented, and minimum insurance carrier expectations are maintained
Lead regular team meetings to ensure morale and project delivery standards are maintained/improved
Maintain and manage inventories of both regularly required and specialty building materials as needed
Assist technicians and sub-trades on project sites when require
Education and Experiences:
Required:
High school diploma or equivalent
Previous leadership experience in restoration, construction, or a related industry
Valid driver's license and reliable transportation
Preferred:
2 years leading a team of 4 or more direct reports in a restoration environment