We are looking for a motivated Engineering Technician for our on-premise, private cloud infrastructure! In this role, you will be faced with the challenge of providing and maintaining a compute farm of systems which includes Builders, Packagers, and Testers that act as a test-bed for our developers worldwide to test various hardware and software prior to release.
The environment huge, the scale massive, and the ask enormous! We need YOU to help US maintain and drive our world-class DCs/Labs to produce timely, deterministic results for our Engineers and expectant Users worldwide!
What you will be doing:
Work closely and pro-actively with other engineering teams such as system architects, chip/board designers, software/firmware engineers, HW/SW QA teams and applications engineering teams to drive design, development, debug and release of next generations products;
Work daily/diligently to maintain Service Level Agreement (SLAs), Turn Around Time (TAT) Availability targets
Take active part in systems deployment and technology bring-ups by meeting Engineer and stakeholder requests/expectations
Be responsible for daily systems recovery and take active part in system qualification
Inventory and life-cycle management of ALL assets within the DCs/labs
Collect data for critical execution metrics
Create documentation detailing our Standard Operating Procedures (SOPs)
Adhere to high level Datacenter/Lab standards and best-practices for maintaining a clean, well-organized, and above all - safe - environment; liquid cooled enterprise systems
What we need to see:
Associates or Bachelor's Degree in Engineering/Technical Major (or equivalent experience)
You should have a love of working with close-knit, multi-disciplinary teams, in a high-speed environment, and enjoy hands-on work with innovative, cutting-edge platforms and technologies
2 + years working in data centers or large engineering labs with experience installing, handling, and troubleshooting PCBs such as PC Desktop, Workstations, system deployment (rack and stack) and Server motherboards, GPUs, NICs, cable(power, ethernet, fiber) rack power, PDU, etc.
Experience with multiple distros/versions of Windows(including MS Office Suite/Google Docs/spreadsheets), Linux, and Mac operating systems; experience with TCP/IP networking, DHCP, and DNS;
Experience using Netbox/Nautobot(or comparable DCIM tools) and Jira + ServiceNow(or comparable ticketing systems)
Ways to stand out from the crowd:
Experience with GIT/Perforce or other such SCMs and experience with SQL querying databases
Experience with scripting (shell, python) and can read code (TCL, Java);
Mechanically inclined and capable of physical/manual labor; Can handle a screw driver and other such tools;
Be someone who is energetic/enthusiastic, can iterate over repetitive tasks, is personable, capable/quick learner, and team focused
Liquid cooling experience with high compute enterprise systems