Hyve Solutions is a leader in the data center solutions industry. We design, manufacture, and deliver custom Server, Storage, and Networking Solutions to the world's largest Cloud, Social Media, and Enterprise companies. We pride ourselves on collaboration, innovation and thought leadership. Our team consists of diverse, forward-thinking individuals who dare to challenge the status quo, while working with many of the world's biggest customers. Hyve Solutions is a part of Synnex Corporation, a Fortune 500 company. Become part of a team that thrives on excellence in a fast changing, high-growth technology environment!
Roles and Responsibility (Other duties may be assigned)
Develop and maintain QA plans and process routings, which reflect intended/actual activities.
Provide support for all quoting activities by participation in initial process design, development, and implementation phases.
Evaluate and support inspection processes via inspection aids and instruction guidelines.
Support all training programs by development and implementation of specialized training sessions for all applicable functions.
Conduct periodic review and maintenance of all documentation files; develop appropriate systems for document storage and access.
Review all supplier or customer discrepancies. Coordinate and track the corrective/preventative action effort.
Provide trend analysis of defects occurring at the customer, supplier and internally.
Participate in the vendor survey activities as applicable.
Drive proactive participation with suppliers and (when possible) aid in their process improvement efforts.
Interface with all departments as applied to the Policies and Procedures with special regard to ISO, IPC-2221 - IPC2221B and GMP documentation.
In times of major quality incidences, the QE along with the QM will be assigned as taskforce chair to formulate problem solving & communication strategies, identify analysis plan, drive progress and act as communication tower to the management team.
Monitor departmental activities and provide technical and logistical guidance/support for the quality engineering staff as applicable.
Interface and provide technical support on quality issues with the customer as needed.
Support and focus corrective action efforts and utilizing the SPC data and corrective action tracking package and create and implement any meetings, procedures, or team-building concepts as necessary as part of the corrective/preventative effort.
Serve as liaison between Hyve and suppliers or customers on quality related issues. (Internal or External)
Improve technical support for the quality organization.
Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
Comply and follow all procedures within the company security policy.
Requirements
Provide leadership and expertise regarding incoming based inspection, metrology and disposition of both mechanical and PCBA materials utilizing IPC 600 610 620 standards.
Experienced in new product introduction of material, process, and product and can provide leadership in driving both process and product control activities resulting in excellent customer experience.
Excellent understanding of PCB manufacturing and test processes. Quality, Reliability and PCB technology.
Extensive training / experience will be required for root cause analysis, negotiation, effective presentations, assertive communications.
Familiar with change management process and leading MCN, PCN, and ECNs dealing with risk and validation for material, process, and engineering changes.
Qualifications
Bachelor's or Master's degree in Electrical or Computer Engineering plus 5 years of related experience or equivalent
3+ years of Server Product Quality Management
Quality Mindset, Value and Beliefs
Fluent English
Strong Communications, Interpersonal, and Organizational Skills in a team environment
Working Knowledge of Major Server Components (Motherboards, Hard-Drives, RAM, CPU's, Heat-Sinks, Fans, etc.)