Mariner Advisor Network is recruiting for an Office Manager to join SJI Financial, an independent firm, based in Tucson, AZ. This is a full-time position and a great opportunity to join a team who is dedicated to helping clients build and preserve wealth while meeting their life and financial goals.
General Responsibilities
Oversee staff, operations and processes to ensure operational efficiency.
Manage a team and build a cohesive work culture that reflects the firm's vision of exemplary client service.
Train and onboard new hires, coordinate client appreciation events, and conduct weekly staff meetings as needed.
Learn and manage the LPL compliance processes for office personnel and business processing operations. Will train staff on LPL compliance matters.
Order office supplies and branded merchandise, as needed.
Review and evaluate processes and procedures to recommend and implement improvements.
Develop and refine internal procedure manual.
Oversee and provide input on marketing efforts and assist in creating firm's blogs, videos and content.
Help with new accounts set up, money movement processing, beneficiary changes and other operational tasks as needed.
Technical Responsibilities
Maintain imaging system, computers and other IT equipment.
Program telephone system.
Manage software processes and evaluate new software offerings to improve firm's operational efficiencies.
Manage company's record retention system.
Compliance Responsibilities
Organize and maintain compliance and client files.
Manage blotters/logs on the LPL and Fidelity platforms.
Maintain checks and receipt logs.
Make compliance changes on an as needed basis.
Required Qualifications and Skills
A minimum of 5 years of office management experience.
A minimum of 3 years of financial industry and security experience, preferably with LPL.
Experience training and onboarding new hires.
Service leader with proven records of developing staff and improving office operational efficiencies.
Strong communication, time management and organizational skills.
Self-starter, able to work with little or no supervision.
Great degree of flexibility to adapt to staff and general office needs.