Location: Boston, MA or Cambridge MA or Durham, NC (Day 1 Onsite)
Duration: Long Term
Job Description:
1.Strong Windows Desktop Support Experience
2.Desktop Hardware and troubleshooting at L2 + (Window 10, 7)
3.Experience in handling Benchtop support for a PHARMACEUTICAL COMPANY (Pfizer, Abott, Vertex, BMS, Lilly etc.)
4.Understanding of GxP, GMP process
5.Good exposure and understanding of IT infra like Anti-Virus, AD, Asset Management.
Good To Have: • Support Experience of Lace Box, Empower Systems • Exposure of Medical instruments connections to desktops • Understanding of various medical instruments in Labs like Plate Reader, Spectrometers, Calibartor For Waters, Agilent etc • Past IT experience with vendor like Perkin Elmers in similar capacity will work