Must Have: • 1 year of experience working in an administrative / clerical position
Pluses: • High school diploma or equivalent • Ability to understand the perspective of several sides of the issue to achieve resolution, including carrier, supplier, freight pay, internal customer, etc. • Solid attention to detail with the ability to multitask • Excellent customer service, written and verbal communication skills • Experience in freight pay resolution • Understanding of transportation modes and rate structures for Supply Chain • Proficiency in Microsoft Office (Word, Excel and Outlook)
Day to Day: • Schedule delivery appointments • Conduct freight tendering/carrier selection (with use of routing guide) • Monitor carrier performance/compliance issues • Perform data entry and track-and-trace duties • Provide freight pay and claims resolution