We are seeking a dedicated and detail-oriented Entry Level Billing Clerk to join our client in Lake Forest, CA. This role is a great opportunity for someone looking to start their career in billing and customer service. The ideal candidate will be responsible for processing payments over the phone, data entry, customer service, and answering phones.
Key Responsibilities:
Processing Payments: Handle inbound and outbound calls to process payments over the phone.
Data Entry: Accurately enter billing and payment information into the system.
Customer Service: Provide excellent customer service by addressing customer inquiries and resolving billing issues promptly and efficiently.
Answering Phones: Answer and direct incoming calls in a professional and courteous manner.
Qualifications:
High school diploma or equivalent.
Strong attention to detail and accuracy.
Excellent verbal and written communication skills.
Ability to handle confidential information with integrity.
Proficiency in basic computer applications (e.g., Microsoft Office Suite).
Customer service experience is a plus.
Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.